Summary
Overview
Work History
Education
Skills
Timeline
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Jazzia Harrell

Alpharetta,GA

Summary

Dynamic and dedicated professional with a B.A. in Political Science with extensive experience in customer service, retail, and administrative roles. Proven track record of delivering exceptional service and fostering positive relationships with customers and colleagues. Skilled in active listening, effective communication, and reliability in all tasks. My proficiency with Microsoft Office and engaging phone skills create a strong ability to handle administrative tasks efficiently. Overall, I am adept at working in fast-paced environments and committed to contributing to team success and organizational goals.

Overview

3
3
years of professional experience

Work History

Doggy Daycare Associate

Loving Hands and Animal Clinic
01.2023 - Current
  • Ensure the well-being of animals
  • Communicate with pet clients
  • Assist clinic nurses
  • Check-in/check-out pet clients.

Studio Experience Representative

Cady Studios
11.2022 - 01.2023
  • Check-in/Check-out clients
  • Assist photographers in dressing students
  • Handling paperwork
  • Schedule appointments for clients
  • Restocking studio items.

Student Assistant

Georgia State University
06.2022 - 01.2023
  • Handling the filing of paperwork
  • Providing advisement assistance for current or incoming students
  • Answering and transferring phone calls
  • Organize and schedule appointments for students and advisors
  • Plan and engage in department-led events
  • Update and maintain office policies and procedures.

Server

Taco Mac
05.2021 - 07.2022
  • Provide excellent customer services
  • Greet customers and present menus
  • Take and serve food/drink orders
  • Up-sell when appropriate
  • Deliver checks and collect payments
  • Collaborative environment.

Education

B.A Political Science, Panther Leap Leadership Program -

Georgia State University

Montlick and Associates Shadow Program -

Skills

  • 56 WPM typing skills
  • Professional telephone etiquette
  • Social media knowledge
  • Communication and active listening skills
  • Adaptable to any work environment
  • Microsoft Office Experience
  • Product knowledge and upsell products
  • Microsoft Office applications (Word, Excel, etc)
  • Google Workspace
  • Mailchimp, Harvest, Slack, Canva, Zoom
  • Social media tools
  • Food Handler/Beer License

Timeline

Doggy Daycare Associate

Loving Hands and Animal Clinic
01.2023 - Current

Studio Experience Representative

Cady Studios
11.2022 - 01.2023

Student Assistant

Georgia State University
06.2022 - 01.2023

Server

Taco Mac
05.2021 - 07.2022

B.A Political Science, Panther Leap Leadership Program -

Georgia State University

Montlick and Associates Shadow Program -

Jazzia Harrell