Jazzie Gonzales
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Bobs Burgers and Brew
11.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Bobs Burgers and Brew
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Line Cook
Bobs Burgers and Brew
01.2022 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
Grants Burgers
06.2020 - 12.2020
Education
High School Diploma -
Ferndale High School
Ferndale, WA06-2023
Skills
- Strong work ethic
- Cash handling
- Guest engagement
- Performance improvement
- Attention to detail
- Customer service
Timeline
Server
Bobs Burgers and Brew
11.2024 - Current
Server
Bobs Burgers and Brew
06.2023 - Current
Line Cook
Bobs Burgers and Brew
01.2022 - 12.2023
Cashier
Grants Burgers
06.2020 - 12.2020
High School Diploma -
Ferndale High School
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