Jazzlee Cerritos
New York
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
2
2
years of professional experience
Work History
Office Assistant
Columbia Department Of Anthropology
10.2024 - Current
- Efficiently handle incoming mail, phone calls, and visitor inquiries
- Assist professors and faculty with printing and scanning documents
- Advance department events by confirming information with stakeholders
- Handle audio and visual equipment for events
Hostess
Mimi's Cafe
05.2024 - 01.2025
- Answered guest questions about hours, seating, and menu information
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Maintained restaurant cleanliness by fixing the host stand, kitchen, and bathrooms
Fulfillment Expert
Target
05.2024 - 08.2024
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment
Intern
Bass, Berry & Sims
06.2023 - 07.2023
- Developed spreadsheets based on research concerning competing law firms
- Job-shadowed the Director of Diversity, Equity, and Inclusion
- Called various companies around Nashville, Memphis, and Washington D.C to ask for corporate discounts
- Attended court hearings and firm-sponsored events
- Researched different diversity and disability programs at competing law firms
Education
Bachelor of Arts - Economics And Sociology
Columbia University
New York, NY05-2028
High School Diploma -
Smyrna High School
Smyrna, TN05-2024
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Office administration
- Excel spreadsheets
- Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Columbia Department Of Anthropology
10.2024 - Current
Hostess
Mimi's Cafe
05.2024 - 01.2025
Fulfillment Expert
Target
05.2024 - 08.2024
Intern
Bass, Berry & Sims
06.2023 - 07.2023
Bachelor of Arts - Economics And Sociology
Columbia University
High School Diploma -
Smyrna High School
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