Jazzlyn Thompson
UPS Customer Centre
Wilmington
7
years of professional experience
With consultative techniques and careful attention to individual needs, dependable and upbeat customer service is successful in promoting customer loyalty, satisfaction, and purchases. I’m a relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
Work History
Driver
1 Year 5 Months- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Maintained accurate records of deliveries and mileage for operational transparency.
- Utilized mobile applications to navigate routes and optimize delivery schedules.
- Ensured timely communication with dispatch regarding delivery issues or delays.
Warehouse Worker
4 Years 6 Months- Completed over [Number] customer orders each day in a [Type] warehouse setting.
- Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment.
- Stood, sat, and walked for long periods of time while manually transporting warehouse materials weighing up to [Number] pounds and maintaining stamina.
- Tracked inventory movements using hand-held devices, computer terminals, and manual entry, and conducted [Timeframe] audits to uncover and address any discrepancies.
- Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds.
- Completed daily cycle counts and quarterly inventories, as well as resolving variances to maintain data accuracy.
- Completed over [Number] customer orders each day in a warehouse setting.
- Labeled products or boxes and palletized larger groups for delivery to [Location] to prepare inventory for sale or shipment.
- Moved material to and from storage and production areas by loading, unloading, and moving it.
- Stacked boxes, pallets, and other materials to increase productivity and safety.
- Lifted materials weighing up to [Number] pounds on a regular basis.
- Was in charge of loading [Type] items onto trucks in a timely and careful manner in accordance with delivery plans.
- Kept the warehouse clean and organized to maximize team efficiency and productivity.
Warehouse Worker
1 Month- Completed over [Number] customer orders each day in a [Type] warehouse setting.
- Carefully organized boxes and balanced weight on product pallets for optimal storage and shipment.
- Stood, sat, bended, and walked for long periods of time while manually transporting warehouse materials weighing up to [Number] pounds and maintaining stamina.
- Inspected packages and merchandise for damage and promptly notified vendors, including [Type] and [Type], of any issues, requesting replacements.
- Moved and lifted heavy loads of merchandise using [Type] equipment.
- Used measuring tools like gauges and tape measures to identify conforming parts during production.
- Processed incoming shipments after they arrived by scanning boxes and envelopes and updating the system with [Software].
- Oversaw product staging to ensure that items were moved efficiently between receiving, storage, and shipping locations.
Fast Food Cashier
6 Months- Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging.
- Wiped down counters, [Action], and sanitized equipment to keep the food prep and dining areas clean.
- Was in charge of daily credit card and cash payments totaling $[Amount].
- Greeted customers, offered help, and provided knowledgeable assistance.
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use.
- Processed payments and counted change to complete transactions.
- Greeted over [Number] customers and communicated effectively in order to obtain accurate orders every day.
- Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean.
- Took food orders and explained the options to patients and their families.
- Double-checked orders for accuracy and bagged meals for transport.
- Quickly distributed food to the wait staff in order to provide excellent customer service.
Fast Food Associate
6 Months- Washed, peeled, and cut a variety of fruits and vegetables to prepare for serving.
- Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
- Observed customer purchases and distinguished between standard portions in line.
- Washed and sanitized the dishes, glassware, and silverware to keep customers safe after each use.
- Processed payments and counted change to complete transactions.
- Quickly distributed food to the wait staff in order to provide excellent customer service.
- Double-checked orders for accuracy and bagged meals for transport.
- Restocked condiments, beverages, and supplies while keeping the service areas clean.
- Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area.
- Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.
- Assisted wait staff and other members of the team in completing tasks.
- Worked in a [Type] establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.
Grocery Cashier
1 Month- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Counted drawers quickly and accurately at the start and end of each shift.
- Educated customers about promotions to increase sales.
- Trained new team members on how to use the POS system, customer service strategies, and sales objectives.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Handled point-of-sale transactions such as checks, cash, debit and credit card purchases, and refunds.
Fast Food Cashier
1 Year 5 Months- Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging.
- Wiped down counters, [Action], and sanitized equipment to keep the food prep and dining areas clean.
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
- Was in charge of daily credit card and cash payments totaling $[Amount].
- Restocked condiments, beverages, and supplies while keeping the service areas clean.
- Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
- Greeted customers, offered help, and provided knowledgeable assistance.
- Chopped, diced, [Action] and cooked ingredients to make [Type] food items.
- Worked in a [Type] establishment as a full-service food provider, taking orders, preparing meals, and collecting payments.
Education
High School
Skills
Customer relations
Public speaking
Client service
Sales expertise
Product promotions
Warehouse worker
Data entry
Timeline
Driver
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03.2025 - CurrentRead More
Warehouse Worker
UPS Customer Centre
02.2022 - CurrentRead More
Warehouse Worker
Amazon MTN1 A/R Sortation
12.2021 - 01.2022Read More
Grocery Cashier
Redners
10.2021 - 11.2021Read More
Fast Food Cashier
McDonald's
06.2021 - 12.2021Read More
Fast Food Associate
McDonald's
06.2021 - 12.2021Read More
Fast Food Cashier
Burger king
07.2019 - 12.2020Read More
William Penn High School
High School
Read More