Jazzmine Duran
Las Vegas,NV
Overview
13
13
years of professional experience
Work History
Assistant General Manager
Caesar’s Entertainment
Las Vegas, NV
10.2023 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Beverage Manager
The Cosmopolitan Of Las Vegas
Las Vegas, NV
08.2022 - 10.2023
- Improved average wine and alcohol spend per guest through curation, service training, and hands-on hospitality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Purchased beverage stock and handled all inventory needs.
- Managed all day-to-day operations within budgeted guidelines
- Maintained highest standards for beverage quality and service
Beverage Manager
Caesars Entertainment
Las Vegas, NV
02.2020 - 08.2022
- Purchased beverage stock and handled all inventory needs.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed all day-to-day operations within budgeted guidelines.
- Integrated service and team management strategies to boost business profits.
- Complied with health and safety regulations.
Executive Team Leader
Target
Henderson, NV
11.2018 - 02.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Promoted business' development by building and maintaining relationships with new clients.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Assistant Manager
Aldi
Rogers, AR
07.2017 - 11.2018
- Monitored employee productivity and optimized procedures to reduce costs.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Assistant Manager
Walmart
Highland, CA
09.2012 - 07.2017
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Launched quality assurance practices for each phase of development
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Associate Of Applied Science - Paralegal/Law
College of Southern Nevada
Las Vegas, NVBachelor Of Science - Criminal Justice
University of Nevada - Las Vegas
Las Vegas, NV06.2013
Skills
- Control Inventory Cost
- Restaurant Operations
- Scheduling and labor control
- Budgeting and financial management
- Food and beverage knowledge
Timeline
Assistant General Manager
Caesar’s Entertainment
10.2023 - Current
Beverage Manager
The Cosmopolitan Of Las Vegas
08.2022 - 10.2023
Beverage Manager
Caesars Entertainment
02.2020 - 08.2022
Executive Team Leader
Target
11.2018 - 02.2020
Assistant Manager
Aldi
07.2017 - 11.2018
Assistant Manager
Walmart
09.2012 - 07.2017
Bachelor Of Science - Criminal Justice
University of Nevada - Las Vegas
Associate Of Applied Science - Paralegal/Law
College of Southern Nevada