Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Work Preference
Timeline
CustomerServiceRepresentative
Open To Work

Jazzmine Toliver

VALLEJO,California

Summary

Empathetic caregiver with experience in personal support and emotional assistance. Proven ability to develop individualized care plans while promoting client independence and well-being. Committed to delivering compassionate care and ensuring compliance with safety standards.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Labor Finders
Vallejo, CA
01.2019 - Current
  • Assisted clients in understanding job placement processes and available opportunities.
  • Managed daily inquiries through phone and email, providing timely responses.
  • Coordinated with employers to match client skills with job requirements effectively.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Resolved customer complaints promptly and efficiently.
  • Conducted regular follow-up calls with customers after resolving their issues.

Amazon associate

Amazon
American Canyon, California
10.2022 - 02.2026
  • Managed daily operations, improving team productivity and workflow efficiency.
  • Collaborated with cross-functional teams, streamlining project execution and enhancing communication.
  • Assisted in process improvements, reducing operational delays and errors.
  • Facilitated team meetings to discuss project updates and address concerns promptly.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Inspected incoming materials for quality and accuracy before processing.
  • Operated packing machinery for efficient assembly and preparation of shipments.
  • Loaded and unloaded shipments while maintaining safe handling practices.
  • Executed daily tasks with precision and care.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Caregiver

Thrive Support Services
Martinez, California
05.2023 - 07.2024
  • Assisted clients with daily living activities and personal care needs.
  • Implemented individual care plans tailored to each client's needs.
  • Collaborated with multidisciplinary teams to enhance client support services.
  • Delivered companionship and emotional support, fostering improved client well-being.
  • Ensured a safe and clean environment for clients at all times.
  • Supported bathing, dressing and personal care needs.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Followed safe lifting and transferring techniques to transport residents.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Facilitated safe transfers between beds and wheelchairs, promoting client mobility and independence.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Documented client progress and challenges in logbooks, facilitating effective care adjustments.

Caretaker

Spread Your Wings LLC
Vallejo, CA
04.2021 - 05.2023
  • Maintained cleanliness and safety in residential environments for clients.
  • Assisted clients with daily living activities, fostering independence and comfort.
  • Developed personalized care plans based on individual client needs and preferences.
  • Communicated regularly with family members to update them on client well-being If necessary.
  • Provided companionship, ensuring emotional support for clients in their homes.
  • Managed medication / reminders to ensure adherence to prescribed schedules.
  • Trained new staff on best practices for client care and safety protocols.
  • Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
  • Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
  • Followed established safety procedures while performing all tasks related to caretaking duties.
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
  • Inspected buildings for signs of damage or disrepair and reported any findings to management immediately.
  • Performed light housekeeping duties including laundry and meal preparation.
  • Provided basic care to resident animals, including feeding, grooming, and exercising.
  • Responded to emergency situations promptly to prevent or minimize damage.
  • Disposed of hazardous materials according to established guidelines.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.

Education

High School Diploma -

John Finny High School
Vallejo, CA
06-2018

Some College (No Degree) - Communication Sciences And Disorders

Solano Community College
Fairfield, CA

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Problem resolution
  • Hospitality and accommodation
  • Personal care
  • Medication management
  • Client observation
  • Care plan development
  • Emotional support
  • Effective communication
  • Direct patient care
  • Alzheimer's care
  • Medication coordination
  • PPE usage
  • Basic housekeeping
  • COVID-19 safety policies
  • Heavy lifting
  • Special needs care
  • Verbal and written communication skills
  • Meal preparation
  • Behavior redirection
  • Personal hygiene assistance
  • Nutrition
  • First aid and safety
  • Autism support
  • ADL assistance
  • Process improvement
  • Attention to detail
  • End-of-life care
  • Safety awareness

Languages

English
Professional
Spanish
Elementary

Affiliations

volunteer solano humane society

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Salary Range

$22/hr - $36/hr

Timeline

Caregiver

Thrive Support Services
05.2023 - 07.2024

Amazon associate

Amazon
10.2022 - 02.2026

Caretaker

Spread Your Wings LLC
04.2021 - 05.2023

Customer Service Representative

Labor Finders
01.2019 - Current

High School Diploma -

John Finny High School

Some College (No Degree) - Communication Sciences And Disorders

Solano Community College
Jazzmine Toliver