Jazzmyne Patty
Owings Mills,MD
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Footlocker
Hanover, MD
07.2018 - Current
- Led daily store operations to enhance customer service and drive sales performance.
- Trained and mentored staff, fostering a collaborative team environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Guest Service Representative
Alaska Airlines
Newark, NJ
06.2017 - 05.2018
- Assisted passengers with check-in processes, baggage handling, and boarding procedures.
- Facilitated smooth operations by managing flight information and gate assignments efficiently.
- Collaborated with team members to enhance service delivery and operational efficiency during peak travel periods.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Assistant Manager
Forever 21
Short Hills, NJ
10.2015 - 03.2017
- Implemented inventory management processes, reducing shrinkage and improving stock accuracy.
- Developed promotional displays that increased product visibility and customer engagement.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Collaborated with management on strategic planning initiatives to improve operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
West Orange High School
West Orange, NJSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and developmentl
- Employee supervision
- Recruitment and hiring
- Computer skills
Timeline
Assistant Manager
Footlocker
07.2018 - Current
Guest Service Representative
Alaska Airlines
06.2017 - 05.2018
Assistant Manager
Forever 21
10.2015 - 03.2017
High School Diploma -
West Orange High School