Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Loma Linda University Health Care
04.2024 - Current
Assisted healthcare providers with patient examinations and procedures to enhance care delivery.
Managed patient scheduling, ensuring efficient use of resources and minimal wait times.
Administered medications and vaccinations, maintaining compliance with safety protocols and regulations.
Educated patients on treatment plans, fostering understanding and adherence to medical recommendations.
Streamlined electronic health record management, improving data accuracy and retrieval efficiency.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived
Sterilizing and autoclaving instruments
Updating all medication logs, labeling medication expirations, monthly duties
Performing by protocol and scope of practice while applying all hospital rules and regulations to our daily tasks
Medical Assistant
Channell Wellness
02.2023 - 12.2023
Answering high call volumes and listening to all voicemails
Answering patient messages
Prepping and assisting in IV's, and aesthetic procedures
Administered medications and performed blood draws
Restocking and ordering supplies
Sent out specimens (blood, urine, and cultures)
Retrieved results and medical records
Placing orders and referrals from the provider for patients
Account management
Closing out and balancing till at the end of the day
Scheduling patients for aesthetics and primary care appointment
Checking patients in and out
Prepared charts and scribing
Sterilizing and autoclaving instruments
Medical Assistant
Elite Cardiology Medical Group
02.2022 - 02.2023
Trained new staff on clinical procedures and office protocols to ensure consistent quality of care.
Coordinated multidisciplinary communication among healthcare teams to enhance patient outcomes.
Coordinating pre-op appointments and surgery dates for cardioversion, pacemaker implants, ablations, and generator changes with San Antonio Regional Hospital Cath Lab
Checking patients in and scheduling follow ups, procedures and checkouts
Chart prepping
Retrieving medical records, and scanning accordingly
Reminder calls for upcoming appointments and updating demographics and insurance information
Administrated INR's, EKG's, and Repatha injections in office
Prepared patients and assisted providers with treadmill stress tests
Chart Prep Coordinator
Arrowhead Evaluation Services
06.2019 - 02.2022
Developed and maintained relationships with stakeholders to support evaluation initiatives.
Analyzed data trends, providing insights to inform strategic decision-making processes.
Entered data, generated reports, and produced tracking documents.
Gathered and organized materials to support operations.
Coordinated project timelines, ensuring alignment with organizational goals and deadlines.
Confirmed appointments with patients and utilized interpreting services.
Checked emails daily
Medical Assistant
West Point Medical Center
06.2018 - 07.2019
Answered calls and listened to voicemails
Charting efficiently
Performed blood draws, and administrated injections.
Test urine samples, and rapid cultures in office.
Sent out specimens to correct laboratory carriers based off insurance.
Retrieved authorizations for worker's compensation cases
Travel to different clinics
Prepared and assisted in procedures for each provider
Checking patients in and out
Collecting co-payments
Confirming and updating insurance and demographics
PBX/Receptionist
Casa Colina Hospital and Centers for Healthcare
09.2017 - 03.2018
Coordinated communication between departments to facilitate efficient patient flow.
Admitting transferred patients
Coordinating with unit secretary for updates on each room
Assisting with staff visitors, and the general public in a courteous manner all while complying with the hospital reserved guidelines to ensure patient, staff, and visitor safety.
Distributing of hospital mail
Knowing physical locations, and departments within the hospital
Oversaw daily operations of reception area, maintaining a welcoming environment for patients and visitors.
Handled multi-line phone systems, addressing inquiries promptly and redirecting calls as necessary.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.