Jesse Bowles-Garcia
A Tender, Creative, Passionate, And Worthy Man.
Grand Rapids,MI
Summary
A passion for people drives a commitment to understanding the diverse interests and unique contributions of individuals. Experiences in world travel and learning a second language have deepened this appreciation, reinforcing aspirations to connect meaningfully with others. A love for the arts—including music, woodworking, painting, and digital sketching—fuels creativity and innovation. Embracing the roles of son, brother, father, and husband enriches life's journey, with family serving as inspiration and support in pursuing dreams.
Overview
13
13
years of professional experience
2001
2001
years of post-secondary education
2
2
Languages
Work History
Sales and Product Zone Specialist
Apple Inc.
08.2025 - Current
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Built rapport with customers and assessed needs to make product recommendations that enrich lives with surprise and delight.
- Increased customer satisfaction through proactive communication and problem resolution.
Area Manager
West Michigan Janitorial
09.2022 - 05.2025
- Building maintenance management for 31 local credit union locations (5 corporate buildings and 26 branch locations).
- Hiring and training of staff.
- Route management for efficiency of time management.
- Supply ordering.
- Delivery of essential supplies to each branch location. (Corporate orders are large enough to have delivered)
- I consider myself to be a professional encourager if all things are staffed in full and running smooth.
Retail Store Manager
T-Mobile
08.2020 - 06.2022
- Customer relationship building and retention.
- Sales of services, contracts, phones, and accessories.
- Spanish interpretation and sales.
- Complete transactions for monthly statements.
- Schedule management.
- Navigating the system for each customer individually offering a unique solution to fit the customers needs.
Retail Sales Associate
AT&T (Brightlinks Wireless)
11.2015 - 08.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Patient Services Representative and Consult Specialist
Aspen Dental
03.2013 - 06.2015
- Patient relationship building and retention (new and existing).
- Schedule management.
- Treatment presentation and benefit coordination.
- Insurance claim submission and management.
- Managed daily A/R.
- Answered every phone call with a smile.
Education
HS Diploma -
Grand Rapids Central High School
Grand Rapids, MIEmbracing Life's Journey -
West Michigan Academy of Environmental Sciences
Walker, MIIn The Beginning... -
East Grand Rapids High School
East Grand Rapids, MISkills
Brand awareness
References
Available upon request.
Timeline
Sales and Product Zone Specialist
Apple Inc.
08.2025 - Current
Area Manager
West Michigan Janitorial
09.2022 - 05.2025
Retail Store Manager
T-Mobile
08.2020 - 06.2022
Retail Sales Associate
AT&T (Brightlinks Wireless)
11.2015 - 08.2020
Patient Services Representative and Consult Specialist
Aspen Dental
03.2013 - 06.2015
Embracing Life's Journey -
West Michigan Academy of Environmental Sciences
In The Beginning... -
East Grand Rapids High School
HS Diploma -
Grand Rapids Central High School