Jordan Chitwood
Information Technology Quality Assurance Manager
Centerville,GA
Summary
A quality-driven veteran working towards a B.S. in Cybersecurity with a 3.5 GPA, with over five years of work and experience at Robins AFB. Active Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance. With the experience attained academically and breadth of knowledge gained within managing information systems, network security, and proprietary technology I am looking to fill an Information Technology Specialist or Cybersecurity role. Quick learning and praised for work ethic by associates and management, I can be a trusted asset for your company's needs and goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Media Control Center Technician
United States Air Force, USAF
Warner Robins, GA
11.2021 - Current
• Operated inventory management systems and procedures to
ensure proper handling and storage of classified materials
• Built mission-specific weapon, navigation, communication and
intelligence databases and performed post mission analysis
• Translated National Geospatial-Intelligence Agency (NGA) data
into Linux and OpenVMS compatible formats;
updated/archived/maintain masters of mission software
• Configured 192 JSTARS imagery server drives for fleet wide use,
tested new software versions before release, maintained chain of
custody of classified media valued at $16M
Quality Assurance Manager
United States Air Force, USAF
Warner Robins, GA
10.2019 - Current
• Directs and supervises work operations for 65 employees
• Coaches, develops, and trains personnel quarterly on policies,
procedures, and control network methods/techniques: increased
efficiency by approximately 15% in a 6-month period
• Oversees IT and network operations including configuration,
maintenance, troubleshooting, and repair
• Identifies and analyzes risks and vulnerabilities; implements
corrective action to mitigate or remove risks/vulnerabilities
• Manages and maintains system installation records, files, and
indexes Network solutions for short, medium, and long-range
network projects
• Adheres to and enforces national, DoD, and Air Force security
policies and directives
JSTARS Network Operator
United States Air Force, USAF
Warner Robins, GA
02.2017 - 10.2019
• Acted as technical subject matter expert for troubleshooting,
diagnosing, and resolving hardware operating system issues and
application issues
• Maintained, operated, and deployed with $2M Transportable
Mission Support Subsystem in support of 16 E-8C aircraft worth
$5.9B
• Configured 257 user profiles, constructed daily mission-specific
databases for JSTARS system; provided critical navigation,
communications, and intel to aircrews
• Detected, deterred, isolated, contained, and recovered from
information system and network security intrusions by performing
proactive security functions
• Used advanced software applications for network navigation,
tactical forensic analysis, and collection of valuable intelligence
data
• Ensured data, software, and hardware confidentiality, integrity,
and authenticity
Education
Bachelor of Science - Cybersecurity And Computer Networking
University of Maryland - University College
Hyattsville, MD 10.2018 - Current
Skills
Network support
Decision Making
Critical Thinking
Risk mitigation planning
[Software] expert
Additional Information
Systems and Network Configuration
Risk Management and Mitigation
Information Assurance and Threat Assessment
Project Management and Training
Written and Oral Communication
Penetration Testing and DoD Systems
Microsoft Office Suite
Linux Red Hat
OpenVMS
Logging and Auditing
Certification
CompTIA Security+
Timeline
Media Control Center Technician
United States Air Force, USAF
11.2021 - Current
Quality Assurance Manager
United States Air Force, USAF
10.2019 - Current
Bachelor of Science - Cybersecurity And Computer Networking
University of Maryland - University College
10.2018 - Current
JSTARS Network Operator
United States Air Force, USAF
02.2017 - 10.2019
CompTIA Security+
02-2017