JD Sellers
Sapulpa,OK
Summary
Accomplished professional with strong skills in relationship building and communication. Proven track record in managing client relations and resolving issues efficiently, leading to enhanced customer satisfaction and retention.
Overview
31
31
years of professional experience
Work History
Sales Manager
Sapphire Window Cleaning, LLC
Tulsa, OK
01.2024 - Current
- Developed and implemented sales strategies to enhance customer acquisition and retention.
- Managed client relationships, ensuring satisfaction through effective communication and support.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
CEO
Power Business Enterprises, Inc
Sapulpa, OK
12.2001 - 01.2024
- Directed strategic planning initiatives to align organizational goals with market trends.
- Oversaw financial performance, implementing cost-saving measures and revenue enhancement strategies.
- Cultivated relationships with key stakeholders, driving partnerships that expanded business opportunities.
- Championed company-wide culture transformation initiatives, fostering employee engagement and collaboration.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
New Accounts Manager
American Heritage Bank
Sapulpa, OK
07.1995 - 12.2001
- Developed and implemented new account opening procedures to enhance customer experience.
- Trained staff on compliance regulations and best practices for account management.
- Analyzed customer feedback to improve service offerings and streamline account creation processes.
- Oversaw daily operations of new account department, ensuring efficiency and accuracy in processing applications.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and tailored solutions for their unique needs.
- Cultivated a positive work environment within the department, promoting open communication and teamwork among staff members while boosting overall morale and productivity.
- Provided exceptional customer service through timely resolutions of client inquiries and concerns, leading to increased client retention rates.
Education
No Degree - Elementary Education
Tulsa Community College
Tulsa, OKHigh School Diploma -
Sapulpa High School
Sapulpa, OK05-1995
No Degree - Architectural Drafting
Central Technology Center
Drumright, OKSkills
- Relationship building
- Goals and performance
- Verbal and written communication
- Product knowledge
- Client relationship management
Timeline
Sales Manager
Sapphire Window Cleaning, LLC
01.2024 - Current
CEO
Power Business Enterprises, Inc
12.2001 - 01.2024
New Accounts Manager
American Heritage Bank
07.1995 - 12.2001
No Degree - Elementary Education
Tulsa Community College
High School Diploma -
Sapulpa High School
No Degree - Architectural Drafting
Central Technology Center