J'da Demoulin
Baton Rouge
Summary
Reliable and hardworking professional with experience in logistics, customer service, and administrative support. Proven ability to work well in fast-paced environments, communicate effectively with customers and team members, and complete tasks accurately and on time. Known for strong work ethic, adaptability, and commitment to providing excellent service.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Redstick Logistics & Transportation
Baton Rouge
03.2025 - 01.2026
- Delivered packages efficiently across designated routes in various weather conditions.
- Maintained accurate delivery logs and vehicle maintenance records regularly.
Customer Care Representative
Everise
Baton Rouge
08.2024 - 03.2025
- Provided exceptional customer support through various communication channels.
- Resolved customer inquiries using company-specific tools and databases.
- Collaborated with team members to improve service delivery processes.
Dispatcher
OneTeam Couriers, LLC
Baton Rouge
09.2023 - 01.2024
- Monitored GPS tracking systems for real-time location of deliveries.
- Managed customer inquiries and resolved issues related to shipments.
- Coordinated delivery schedules to optimize route efficiency and timely service.
- Communicated with drivers to ensure prompt updates and problem resolution.
Delivery Driver
Excelsior Package Delivery
Baton Rouge
09.2021 - 09.2023
- Delivered packages efficiently across designated routes in various weather conditions.
- Maintained accurate delivery logs and vehicle maintenance records regularly.
- Communicated effectively with customers to ensure satisfaction and resolve issues.
CNA - Certified Nursing Assistant
The Courtyards at Pasadena
Houston
06.2021 - 09.2021
Cashier/Customer Service
Family Dollar
Baton Rouge
10.2020 - 03.2021
- Processed customer transactions efficiently at a retail store.
- Maintained accurate cash drawer and balanced daily sales.
- Assisted customers with product inquiries and store navigation.
- Managed inventory by restocking shelves and organizing merchandise.
Daycare Teacher
Best Child Care Center
Baton Rouge
03.2020 - 10.2020
- Designed engaging lesson plans for diverse age groups and developmental stages.
- Implemented daily activities to promote social, emotional, and cognitive development.
- Supervised children's playtime to ensure safety and encourage cooperative play.
- Communicated regularly with parents about children's progress and daily activities.
Receptionist
Magnolia Veterans Care Center
Baton Rouge
08.2019 - 03.2020
- Greeted visitors warmly and directed them to appropriate personnel.
- Managed incoming calls and routed them to relevant departments efficiently.
- Scheduled and coordinated appointments for staff and management.
- Maintained organized reception area and ensured supplies were stocked.
Sales Associate
Walmart
Baton Rouge
07.2018 - 03.2019
- Assisted customers with product selections and inquiries.
- Maintained organized merchandise displays and inventory levels.
- Collaborated with team members to improve store operations.
Education
Medical Billing & Coding - Associate of Science
Ultimate Medical Academy
Tampa, RemoteHigh school or equivalent -
Belaire High School
Baton RougeSkills
- Communication skills
- Time management
- Customer Service
- Call center
- Sales
- Windows
- Phone etiquette
- Filing
- Medical coding
- Microsoft Excel
- Data entry
Timeline
Delivery Driver
Redstick Logistics & Transportation
03.2025 - 01.2026
Customer Care Representative
Everise
08.2024 - 03.2025
Dispatcher
OneTeam Couriers, LLC
09.2023 - 01.2024
Delivery Driver
Excelsior Package Delivery
09.2021 - 09.2023
CNA - Certified Nursing Assistant
The Courtyards at Pasadena
06.2021 - 09.2021
Cashier/Customer Service
Family Dollar
10.2020 - 03.2021
Daycare Teacher
Best Child Care Center
03.2020 - 10.2020
Receptionist
Magnolia Veterans Care Center
08.2019 - 03.2020
Sales Associate
Walmart
07.2018 - 03.2019
Medical Billing & Coding - Associate of Science
Ultimate Medical Academy
High school or equivalent -
Belaire High School