J'Da Shields
Las Vegas,Nevada
Summary
Nice to meet you here's an overview of myself I possess an enthusiastic, proactive demeanor complemented by a professional and sociable nature. My effective communication skills have consistently contributed to my success in customer service roles. With a team-oriented mindset and keen attention to detail, I excel in training and quickly grasp new concepts. I am confident in my ability to become a valuable asset to your company and eagerly anticipate the opportunity to do so.
Overview
2
2
years of professional experience
Work History
Physician Referral Services
NYU Langone
10.2022 - Current
- Developed and maintained strong working relationship with referral sources to streamline processing.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Cosmetologist
Self Employed
02.2022 - Current
- Responsible for working with clients to help them achieve desired makeup looks, hairstyles and nail designs
- Communicates clearly and has strong active listening skills
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Waitress
Apple Bees
12.2021 - 07.2023
- Staying attentive to the needs of guests in the dining area
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Cosmetology License - Cosmetology
Euphoria Institute Of Arts And Sciences
Las Vegas, NV02.2022
Diploma -
Bonanza High School
Las Vegas, NV06.2019
Skills
- Problem-solving abilities
- Critical thinking
- Computer literacy
- Data entry proficiency
- Medical terminology knowledge
- Interpersonal skills
- Adaptability
- Active listening
- Attention to detail
Timeline
Physician Referral Services
NYU Langone
10.2022 - Current
Cosmetologist
Self Employed
02.2022 - Current
Waitress
Apple Bees
12.2021 - 07.2023
Cosmetology License - Cosmetology
Euphoria Institute Of Arts And Sciences
Diploma -
Bonanza High School
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