Summary
Skills
Work History
Education
Certification
Languages
Generic

J'Dythe Cannon

Snellville,GA

Summary

Dynamic professional with a proven track record at Freedom Team Financial Group, excelling in client relationship management and strategic account oversight. Adept at enhancing operational efficiency and driving revenue growth through effective communication and problem-solving skills. Recognized for delivering exceptional support and fostering loyalty among clients and team members alike.

Skills

  • Client Relationship Management
  • Strategic Account Management
  • Computer skills
  • Administrative support
  • Project Management
  • Customer Retention
  • Market Research
  • Customer service
  • Data entry
  • Problem-solving skills
  • Teamwork and collaboration
  • Excellent people skills

Work History

Administrative Assistant

Freedom Team Financial Group
Atlanta, GA
01.2021 - Current
  • Coordinated scheduling and logistics for client meetings, enhancing operational efficiency.
  • Manage and maintain complex executive calendars for two senior leaders, ensuring seamless scheduling and prioritization of meetings.
  • Conduct outgoing sales calls, strengthening client relationships and supporting revenue growth initiatives.
  • Delivered concierge-level support to VIP clients, enhancing client satisfaction and loyalty.
  • Guided new clients through the insurance underwriting process, streamlining onboarding and ensuring compliance.
  • Designed and executed social media campaigns for both the firm and executives, improving brand visibility and audience engagement.
  • Acted as a central liaison between clients, executives, and team members, fostering smooth communication and operational efficiency.

Sales Associate

Hair Queen Beauty
Huntsville, AL
01.2023 - 07.2025
  • Engaged customers to understand their needs and recommend appropriate beauty products.
  • Maintained in-depth knowledge of product lines, trends, and promotions to drive sales.
  • Assisted in training new staff on customer service standards and product knowledge.
  • Processed transactions accurately using point-of-sale systems to ensure smooth operations.
  • Developed strong relationships with repeat customers, enhancing loyalty and satisfaction.

Manager & Social Media Manager

Black Dot Cultural Center
Lithonia, GA
04.2020 - 06.2025
  • Managed daily operations of the coffee bar and bookstore, including scheduling, customer service, and vendor relations.
  • Revitalized the center’s social media presence, increasing community engagement and event attendance.
  • Implemented operational systems that improved efficiency in inventory management and customer satisfaction.
  • Developed partnerships with local artists and organizations to enrich community programming.
  • Mentored staff and volunteers, fostering a positive and collaborative work culture.

Social Media Director

We Buy Black
Atlanta, GA
03.2023 - 07.2024
  • Directed the social media department, managing platforms for both corporate and client brands with a focus on cultural impact and brand alignment.
  • Created and curated high-performing content that boosted audience engagement and brand awareness.
  • Collaborated with business clients to strategize marketing campaigns, aligning digital storytelling with revenue goals.
  • Led a small creative team in producing videos, graphics, and campaigns tailored to diverse markets.
  • Strengthened community trust in the brand through authentic, values-based messaging.

Education

Bachelor of Arts - English

Alabama A&M University
Normal, Alabama, AL
12-2026

GED -

Georgia Piedmont Technical College
Clarkston, GA
12-2021

Certification

  • Certified Social Media Manager - HUBSPOT
  • Salesforce Sales Operations Professional Certificate

Languages

Spanish
Beginner (A1)
English
Native or Bilingual

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