JEAN BAPTISTE

•Managed all opportunities and client communications through HubSpot, maintaining a clean, organized pipeline with accurate forecasting and reporting for consistent sales performance.

• Built and maintained a robust pipeline of potential customers, effectively managing the sales cycle from initial contact to close

• Exceeded an annual sales target of $500,000, achieving 130%+ of quota, including closing a $135,000 enterprise deal through a consultative, solution-based approach.

• Delivered compelling, personalized presentations that translated product features into tangible client benefits, increasing close rates to 28%.

•Focused on building rapport and trust with senior leadership, guiding them through the entire sales process, from initial discovery to post-sale support, ensuring long-term satisfaction and high renewal rates.

• Maintained extensive knowledge of industry trends and competitors' offerings to effectively position products as superior alternatives.

• Successfully secured multi-year contracts by continuing to deliver value throughout the customer journey, ensuring retention and long-term partnerships.

• Spearheaded the complete sales cycle, driving a consistent surge in customer acquisitions through meticulous data-driven strategies and optimization of key performance indicators
• Employed a multifaceted approach to prospecting, resulting in a 20% expansion of the customer base achieved through adept networking, targeted cold calling, strategic canvassing, and leveraging referrals
• Fostered meaningful relationships by actively listening to clients' needs and challenges, thereby delivering customized solutions and insightful recommendations tailored to their requirements
• Maintained meticulous CRM records leveraging platforms like Salesforce & Outreach, ensuring precise data management to drive strategic selling behavior and enhance sales funnel efficiency
• Formulated and executed robust sales strategies, resulting in an 25% expansion of business with both new and existing clients
• Demonstrated proactive engagement by actively participating in industry trade shows and events, consequently amplifying pipeline activity and fostering valuable connections
• Collaborated seamlessly with the sales team to implement effective upselling and cross-selling initiatives, leading to increased revenue streams and heightened customer satisfaction levels
• Delivered captivating web-based video presentations, spanning 30-40 minutes, to impart invaluable knowledge to clients, significantly enhancing their understanding of the SaaS platform and bolstering client confidence, thereby contributing to overall client growth
• Consistently exceeded performance goals, maintaining a level exceeding 130% of the assigned quota.

• Engineered a robust sales process and curated compelling materials for Lolly's two services tailored to Brands and Agencies, resulting in elevated client engagement and satisfaction
• Fostered seamless collaboration across sales, marketing, and management teams to devise innovative solutions and achieve collective objectives efficiently
• Amplified team performance through diligent monitoring of daily activities and providing impactful mentorship and guidance
• Introduced strategic initiatives leading to a 30% surge in user acquisition and substantial revenue growth
• Leveraged 6 years of profound expertise in influencer marketing to enrich the self-service platform, empowering clients with enhanced control and autonomy
• Utilized advanced data analysis techniques to glean actionable insights, identify emerging trends, and unlock opportunities for optimization
• Collaborated closely with cross-functional teams to develop comprehensive action plans, ensuring seamless implementation of new processes and systems to drive organizational excellence.
• Organized and analyzed primary and secondary research to understand industry, market and company trends.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Onboarded and managed new client accounts to boost retention rates.

• Consistently exceeded performance goals, maintaining a level exceeding 100% of the assigned quota
• Advised restaurant owners on the financial advantages of partnering with Grubhub, resulting in a 25% increase in monthly revenue
• Prospected and secured new business by consistently placing over 70 outbound calls daily and meeting with restaurant owners to build relationships, resulting in an increase in partnerships
• Conducted market research, identifying potential restaurant partners and staying updated on industry trends.
• Utilized CRM tools to efficiently manage leads, track progress against goals, and maintain accurate records of all client interactions.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

• Orchestrated a comprehensive lead generation initiative by implementing a blend of prospecting techniques and targeted email marketing campaigns
• Successfully generating an extra 30+ opportunities for product demonstrations, that lead to a significant increase in sales
• Identified and built relationships with key decision-makers, which increased of sales opportunities
• Stayed informed about industry trends and conducted competitive analysis on the top 5 Influencer Marketing SaaS platforms, in order to employ effective sales strategies which, lead to an overall increase in revenue
• Maintained CRM records (Salesforce.com and Zendesk), ensuring alignment with selling behaviors and strategic business goals
• Consistently surpassed quotas by over 30%, demonstrating exceptional sales leadership and relentless commitment to surpassing targets
• Delivered profound product knowledge and expertise through 30-40 minute web-based video presentations, increasing client understanding of Upfluence's SaaS platform solidifying their confidence in its capabilities.
• Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
• Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
• Maintained current knowledge of evolving changes in marketplace.
• Contributed to event marketing, sales and brand promotion.