JEAN COSGRIFF
Glendale,AZ
Summary
Sales and Account Management Professional with over 10 years of successful experience in consultative sales seeking positive environment where I can help people improve their lives.
Overview
14
14
years of professional experience
Work History
Consumer Experience Partner
Opendoor
12.2021 - Current
- Connect personally with your customers in order to discover and provide their ideal customer experience through phone calls, video calls, emails and text messages
- Guide customers through the Opendoor home selling process as the customer’s main point of contact
- Personally manage customer needs and protecting timelines for fast-moving transactions in an organized, professional, and friendly manner
- Work closely with world-class teams to rapidly build better processes, tools and customer experience
- Top 10 in number of contracts for 2022
Enrollment Counselor III
Western Governors University
02.2017 - 12.2021
- Guide students through enrollment process using a consultative approach including coordinating transcripts, financial aid, academic skill preparation, success, and retention.
- Evaluate students’ academic goals to align with degree program selection.
- Work within a team and mentor new team members.
- Received organizational award for “Ownership” at academic conference and top perfomer.
Real Estate Sales/Leasing
Self Employed
03.2012 - 11.2017
- Communicated with clients to understand property needs and preferences.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions
Executive Admissions Representative
Northcentral University
04.2009 - 02.2012
- Consulting with students about degree programs and a minimum of 100 calls.
- Managing customer database, scheduling appointments, and facilitating the enrollment process.
- Consistently in the top 10 advisors for applications and enrollments enrolling 400 students in 3 years.
Education
Bachelor's degree - Economics/Marketing
Arizona State University
Timeline
Consumer Experience Partner
Opendoor
12.2021 - Current
Enrollment Counselor III
Western Governors University
02.2017 - 12.2021
Real Estate Sales/Leasing
Self Employed
03.2012 - 11.2017
Executive Admissions Representative
Northcentral University
04.2009 - 02.2012
Bachelor's degree - Economics/Marketing
Arizona State University