Jean Duffy
East Aurora,NY
Summary
Hardworking sales associate well versed in providing customer satisfaction while maintaining well-run store operations. Skilled at creating personable connections and conversations with customers, as well as tending to their needs in stores and online. Knowledgeable about store products and inventory to provide superior customer service. Friendly coworker to build and create workplace connections and friendships
Overview
2
2
years of professional experience
Work History
Sales Associate
Sunshine And Bluebirds
06.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Arts - Media Design
University of Colorado At Boulder
Boulder, CO05.2025
High School Diploma -
East Aurora High School
East Aurora, NY06.2021
Skills
- Goal-Oriented
- Teamwork and Collaboration
- Display Setup
- Flexible Schedule
- Retail Store Operations
- Exceptional Customer Service
- Problem-Solving
- Merchandise Display
- Cash Handling
- Reliable and Punctual
- Outgoing Personality
- Store Opening and Closing
- Customer Service
Timeline
Sales Associate
Sunshine And Bluebirds
06.2022 - Current
Bachelor of Arts - Media Design
University of Colorado At Boulder
High School Diploma -
East Aurora High School
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