Jean Kleinschmidt
Trenton,MO
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Friendly employee knowledgeable banking regulations and regulatory compliance. Offers great communication, collaboration, and organizational skills. Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Personal Banker 1
Southern Bank
Trenton, MO
06.2024 - Current
- Researched customer inquiries and reported findings in a timely manner.
- Maintained accurate records of all transactions conducted throughout the day.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Participated in training sessions regarding new banking products or services.
- Provided guidance on how best to utilize online banking tools for maximum benefit.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Identified transaction errors for unbalanced debits and credits.
- Examined checks for endorsements to verify legality of documents.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Shop Associate
Missouri Star Quilt Company
Hamilton, MO
03.2023 - Current
- Assisted customers in locating items and answering product questions.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Used product knowledge to suggest items to match client needs.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided excellent customer service by greeting guests, addressing inquiries, and responding to complaints.
- Computed purchases and received and processed cash or credit payment.
Kitchen Manager
Chillicothe R-II School District
Chillicothe, MO
08.2021 - 07.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Ensured compliance with health and safety regulations.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Co-Coordinator Afterschool Program
Pleasant View R6 School District
Trenton, MO
03.2022 - 05.2024
- Plan activities and crafts for students.
- Organize healthy snacks.
- Initiate homework, and help with learning new skills.
- Preparing paperwork for attendance.
Education
Associate of Applied Science - General Studies, Accounting, Office Management
North Central Missouri College
Trenton, MO12-1992
Skills
- Banking
- Teller support
- Member support
- MS Excel
- Fraud prevention
- Upselling
- Cash handling accuracy
- Customer engagement
Affiliations
- I am a volunteer for MoMCo, formally known as MOPS. I help in childcare so the moms can recharge and have adult time.
- I am a member of VFW Auxiliary because both my husband and father are Veterans. As well as both of my sons are in the military.
- I am also a member of LWML (Lutheran Women Missionary League) at my church.
Timeline
Personal Banker 1
Southern Bank
06.2024 - Current
Shop Associate
Missouri Star Quilt Company
03.2023 - Current
Co-Coordinator Afterschool Program
Pleasant View R6 School District
03.2022 - 05.2024
Kitchen Manager
Chillicothe R-II School District
08.2021 - 07.2024
Associate of Applied Science - General Studies, Accounting, Office Management
North Central Missouri College
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