Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Lee

Mesa,AZ

Summary

Enthusiastic tutoring professional motivated to support students. Ready to build confidence and skills in struggling learners. Friendly, personable and compassionate.

Overview

20
20
years of professional experience

Work History

Patient Service Representative

Straub Clinic & Hospital
Honolulu, Hawaii
10.2022 - 07.2024
  • Verified insurance information, collected payments, and scheduled appointments.
  • Provided customer service by answering patient questions and addressing concerns.
  • Answered incoming calls in a professional manner.
  • Ensured all necessary paperwork was completed prior to patient visits.
  • Assisted with scheduling follow-up appointments according to provider availability.

Server

Taiyo Ramen
Honolulu, HI
01.2005 - 06.2024
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Lead Receptionist

Orthopedics Associates of Hawaii
Honolulu, Hawaii
02.2021 - 10.2022
  • Tracked incoming mail deliveries throughout the day in order to distribute accordingly.
  • Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
  • Assisted with onboarding of new employees by providing orientation information and support.
  • Managed petty cash transactions for small purchases made by staff members.
  • Performed data entry tasks into various computer programs accurately and efficiently.

Lead Baker

Down to Earth Hawaii
Kapolei, Hawaii
08.2019 - 01.2021
  • Implemented effective strategies for waste management and reduction of costs associated with raw materials.
  • Ensured all product was packaged correctly before being sent out for delivery or pickup.
  • Supervised the mixing, proofing and baking processes to produce high-quality goods.
  • Trained new bakers on proper techniques, safety protocols, and recipe accuracy.
  • Developed recipes for specialty items and ensured consistency with existing products.

Education

Associate of Arts - Baking And Pastry Arts

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI
06-2014

Some College (No Degree) - Pre-Nursing

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI

Some College (No Degree) - Pre-Nursing

Arizona State University
Tempe, AZ

Skills

  • FLUENT IN KOREAN
  • Problem-solving skills
  • Rapport Building
  • Creative Writing
  • Activity-Based Learning
  • Punctual
  • Positive and professional

Timeline

Patient Service Representative

Straub Clinic & Hospital
10.2022 - 07.2024

Lead Receptionist

Orthopedics Associates of Hawaii
02.2021 - 10.2022

Lead Baker

Down to Earth Hawaii
08.2019 - 01.2021

Server

Taiyo Ramen
01.2005 - 06.2024

Associate of Arts - Baking And Pastry Arts

Kapiolani Community College/University of HI Community Colleges

Some College (No Degree) - Pre-Nursing

Kapiolani Community College/University of HI Community Colleges

Some College (No Degree) - Pre-Nursing

Arizona State University

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Jean Lee