Jean-Luc Hounanian
Nordstrom
Canyon Country,CA
6
years of professional experience
Customer-focused professional with 4 years of experience in food service, sales, and business management. Skilled in building client relationships, managing administrative and financial responsibilities, and maintaining accuracy in fast-paced environments. Eager to apply strong communication, organizational, and problem-solving skills to an entry-level role in banking.
Work History
Business Manager
3 Months- Organized and maintained years of patient records/files, improving accessibility and ensuring compliance with office record-keeping standards.
- Established and cultivated new business relationships, contributing to practice growth and expanded referral networks.
- Developed and implemented new business strategies to attract and retain clients, supporting overall practice growth.
- Managed client relations initiatives, including gift coordination and financial errands, to strengthen patient retention and loyalty.
Salesperson
4 Months- Demonstrated product features and benefits, enhancing customer understanding and satisfaction.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
- Developed strong rapport with customers by listening attentively to their concerns and preferences when suggesting products.
- Strengthened customer relationships with exceptional service, leading to increased repeat business.
Food Runner
2 Years 4 Months- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Assisted servers by providing timely support, enhancing overall service efficiency.
- Maintained cleanliness and organization of dining area to uphold restaurant standards.
Fast Food Associate
1 Year 1 Month- Fast Food Associate
- Provided exceptional customer service in fast-paced environment.
- Operated cash register accurately, handling various payment methods efficiently.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Improved customer satisfaction by providing efficient and friendly service during busy hours.
- Demonstrated strong multitasking skills by managing multiple orders simultaneously while maintaining attention to detail.
Education
Bachelor's degree - Business Management
- Dean's List [Spring and fall semester of 2025]
Associate's degree - Business Administration
Associate of Arts - Economics; General Studies (STEM)
Skills
Customer service
Sales
Cash handling
Hospitality
Food Service
Objection handling
Cold calling
Cash register
Restaurant Experience
Food Industry
Communication Skills
Organizational Skills
POS
Cleaning Experience
Leadership
Time Management
Business development
Negotiation
Customer relations
Client relationship management
Sales and marketing
Timeline
Business Manager
Matti Chiropractic
05.2026 - CurrentRead More
Salesperson
Nordstrom
04.2026 - CurrentRead More
Food Runner
Wood Ranch BBQ & Grill
09.2021 - 01.2024Read More
Fast Food Associate
In-N-Out Burger
08.2020 - 09.2021Read More
Los Angeles Pierce College
Associate's degree from Business Administration
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Bemidji State University
Bachelor's degree from Business Management
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Los Angeles Pierce College
Associate of Arts from Economics; General Studies (STEM)
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