Jean-mena Francois
NAPLES,FL
Summary
Results-driven Sales Manager with a proven track record of exceeding revenue targets through effective team coaching and strategic sales planning. Expertise in client relationship management and sales tracking ensures consistent performance and market growth.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Sales Manager
Staples
08.2024 - 08.2026
- Led sales team to exceed quarterly revenue targets through effective coaching and performance management.
- Developed and implemented strategic sales plans aligning with corporate objectives to drive market growth.
- Analyzed sales data to identify trends, optimizing product offerings and enhancing customer satisfaction rates.
- Fostered strong relationships with key clients, improving loyalty and retention through personalized service initiatives.
- Streamlined sales processes by introducing new CRM systems, increasing efficiency in lead tracking and management.
- Mentored junior sales staff, providing training on best practices and product knowledge to enhance team performance.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Rent-A-center
Credit Manager, Driver, Sales
04.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
E-Commerce Specialist
Fit 2 Run
04.2021 - 03.2022
- Processed and packaged orders accurately for timely shipment
- Maintained inventory levels through regular stock checks and updates
- Operated warehouse equipment safely, ensuring compliance with safety protocols
- Collaborated with team members to streamline fulfillment workflows
Cashier
7-eleven
01.2019 - 02.2021
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring stock levels.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented promotional displays to increase sales and attract customers.
McDonald's Crew Member
McDonald's
08.2017 - 02.2019
- Provided exceptional customer service in a fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently while adhering to food safety standards.
- Collaborated with team members to streamline order preparation processes, enhancing overall efficiency.
- Maintained cleanliness and organization of workstations during peak hours for optimal productivity.
- Handled cash transactions accurately, contributing to financial accountability within the team.
- Adapted quickly to changing priorities, demonstrating flexibility during busy shifts and special promotions.
Education
High School Diploma -
Lely High School
Naples, FL05-2019
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Sales tracking
Languages
English
Full Professional
haitian creol
Professional Working
Timeline
Sales Manager
Staples
08.2024 - 08.2026
Rent-A-center
Credit Manager, Driver, Sales
04.2022 - 08.2024
E-Commerce Specialist
Fit 2 Run
04.2021 - 03.2022
Cashier
7-eleven
01.2019 - 02.2021
McDonald's Crew Member
McDonald's
08.2017 - 02.2019
High School Diploma -
Lely High School