Jean Miller
Crystal Lake,IL
Summary
Dynamic Area Manager with a proven track record in project management, operational planning, and financial oversight. Expertise in stakeholder engagement and risk assessment, driving successful FTTH projects while fostering collaboration across teams.
Overview
13
13
years of professional experience
Work History
Area Manager
Always Underground Inc
Frankfort, Illinois
04.2025 - 10.2025
- Managed FTTH construction and operational teams across multiple locations to ensure project success.
- Collaborated with senior leadership to align operational strategies with organizational goals.
- Monitored regional performance to ensure alignment with business goals and identify areas for improvement.
- Established strong relationships with customers and subcontractors to facilitate effective project execution.
- Evaluated and adjusted schedules and forecasts to meet contract timelines and customer requirements.
- Scheduled meetings with internal and external teams to review performance metrics and align on objectives.
- Analyzed financial data, including revenue budgets and payroll records, to ensure budget compliance and support decision-making.
- Utilized GIS platforms to track and report on construction progress.
Area Manager - MidWest Region
SiFi Networks America
Oswestry, UK
07.2022 - 04.2025
- Managed daily operations for multiple FTTH projects across regional markets.
- Coordinated with local authorities to streamline network expansion initiatives.
- Presented monthly project status and budget updates to senior management teams.
- Maintained accurate project reporting documents and cash flow records.
- Evaluated construction techniques, approving or rejecting submissions based on standards.
- Negotiated vendor contracts to enhance service delivery and ensure cost-effectiveness.
- Scheduled regular meetings with market teams to review objectives and performance metrics.
- Utilized GIS platforms for precise reporting and proactive risk identification.
Infrastructure Project Manager
CEC Facilities Group
Billings, Montana
02.2022 - 07.2022
- Managed project timelines and resource allocation for FTTH project, ensuring efficiency across phases.
- Coordinated with procurement manager to ensure timely material orders aligned with construction schedules, supporting project continuity.
- Collaborated with cross-functional teams, including construction, engineering firms, and subcontractors throughout project lifecycle.
- Monitored phase progress of FTTH project, delivering status updates to stakeholders to maintain project transparency and engagement.
- Facilitated regular meetings to monitor progress and promptly address emerging issues.
- Organized stakeholder meetings to address requirements, design solutions, review progress, and resolve network build issues, fostering collaborative decision-making.
- Utilized GIS platforms to identify risks and effectively track project progress.
Site Analyst
Municipal GIS Partners
Des Plaines, Illinois
03.2021 - 02.2022
- Maintained geographic information systems, ensuring data accuracy and reliability.
- Collaborated on GIS solutions tailored for local government projects.
- Managed accurate data creation to support informed decision-making.
- Cultivated trusted relationships with clients and team members, enhancing collaboration on projects.
- Facilitated project success by ensuring clear and effective communication with clients and team members.
- Documented project criteria to ensure clear communication among stakeholders.
- Identified opportunities for innovative solutions, sharing ideas with clients and peers.
- Trained staff on GIS tools and software, increasing their proficiency and effectiveness in project tasks.
Director of Program Management
Everstream Solutions
Cleveland, Ohio
03.2019 - 09.2020
- Coordinated project timelines and resource allocation to ensure successful execution of multiple initiatives.
- Oversaw compliance with industry standards and company policies in all projects.
- Managed several projects concurrently, ensuring adherence to quality standards.
- Monitored key performance indicators for fiber optic greenfield projects to assess project success and inform decision-making.
- Consulted with internal managers and executives to clarify goals while liaising with external partners on project strategies.
- Analyzed sales prospect data to determine turn-up timeframes aligned with engineering and construction schedules.
- Produced frequent project reports and presented to the executive team.
- Utilized GIS platforms to identify risks and effectively track project progress.
Manager Expansion Projects
Crown Castle
Rochester, New York
01.2015 - 03.2019
- Aligned project timelines with corporate goals through effective oversight and coordination.
- Achieved project objectives by coordinating between project management and operations teams.
- Streamlined workflows by coordinating interdepartmental communication and processes to enhance project efficiency.
- Tracked construction progress, preparing accurate project status reports in QGIS.
- Issued permits and routes to contractors, enabling timely and efficient construction activities.
- Produced detailed data layers and maps for various fiber optic network builds using GIS software.
- Provided comprehensive technical support and training for QGIS users.
- Collaborated with legal teams on jurisdictional agreements and renewals.
Operations Assistant
Fibertech Networks
Rochester, New York
01.2013 - 01.2015
- Implemented a procedure for tracking all aspects of construction in DeLorme Xmap software.
- Monitored make-ready and construction progress in DeLorme Xmap to ensure timely project completion.
- Created GIS data layers, maps, and reports to support project planning and decision-making.
- Provided technical support and training for DeLorme Xmap software.
- Created and managed various spreadsheets for tracking purposes.
- Produced fiber designs for OSP construction.
Education
Associate of Science - Geographic Information Systems
Cayuga Community College
Auburn05-2006
Skills
- Project management and operational planning
- Financial oversight and risk assessment
- Team collaboration and leadership
- Schedule coordination and performance metrics
- Stakeholder and client engagement
Timeline
Area Manager
Always Underground Inc
04.2025 - 10.2025
Area Manager - MidWest Region
SiFi Networks America
07.2022 - 04.2025
Infrastructure Project Manager
CEC Facilities Group
02.2022 - 07.2022
Site Analyst
Municipal GIS Partners
03.2021 - 02.2022
Director of Program Management
Everstream Solutions
03.2019 - 09.2020
Manager Expansion Projects
Crown Castle
01.2015 - 03.2019
Operations Assistant
Fibertech Networks
01.2013 - 01.2015
Associate of Science - Geographic Information Systems
Cayuga Community College