Jean Muentes
Denver,CO
Summary
Hardworking employee with strong ability in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly organized, proactive with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Server/host
D'Corazon
Denver, CO
08.2023 - Current
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted guests and provided menus.
Front Desk Agent
Hotel Clio
Denver, CO
08.2022 - 08.2023
- Input and confirmed reservations for guests.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Member
Chick-fil-A
Miramar Beach, FL
02.2020 - 05.2020
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
Education
Language Arts Education
University of Guayaquil
Guayaquil11-2021
High School Diploma -
Academia Naval Almirante Illingworth
Guayaquil05-2016
Skills
- Order Management
- Food Running
- Guest Engagement
- Menu Knowledge
- Dining Customer Service
- POS Operation
Timeline
Server/host
D'Corazon
08.2023 - Current
Front Desk Agent
Hotel Clio
08.2022 - 08.2023
Team Member
Chick-fil-A
02.2020 - 05.2020
Language Arts Education
University of Guayaquil
High School Diploma -
Academia Naval Almirante Illingworth