Jean Paul
West Palm Beach,FL
Summary
To obtain an entry level position in business, with specific interest in Customer service, marketing and communication with a progressive organization.
Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
20
20
years of professional experience
Work History
Driver
Uber
01.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Dispatcher
Yellow Cab Service Inc.
01.2009 - 03.2018
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Staff Management
M&M Mars
01.2007 - 08.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Cashier
99cent Staff
01.2006 - 01.2007
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
01.2005 - 01.2007
Education
BS. - Business Administration (Minor Religion)
Lee University
Cleveland, TN06.2009
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Hard working and result oriented
- Initiative and self motivated
- Exceptional problem solver
- Excellent interpersonal skills
Extracurricular Activities
Manager of the Lee University Men’s soccer team, Fall 2005 Cross Country Runner, Lee University, 2006-2008
References
Available upon request
Languages
French
Elementary
Timeline
Driver
Uber
01.2018 - Current
Dispatcher
Yellow Cab Service Inc.
01.2009 - 03.2018
Staff Management
M&M Mars
01.2007 - 08.2009
Cashier
99cent Staff
01.2006 - 01.2007
01.2005 - 01.2007
BS. - Business Administration (Minor Religion)
Lee University