Summary
Overview
Work History
Education
Skills
Certification
Security Clearance
Languages
Accomplishments
Affiliations
References
Timeline
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JEAN-PAUL KONKON

JEAN-PAUL KONKON

Bowie,MD

Summary

Experienced professional with a strong background in technology-related roles. Proficient in software and hardware troubleshootingt, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

8
8
years of professional experience
1
1
Certification

Work History

35T

U.S. Army National Guard
Laurel, MD
10.2023 - Current
  • Maintains active TS/SCI clearance status

As a Military Intelligence Systems Maintainer/Integrator (35T), I specialized in maintaining, integrating, and troubleshooting complex intelligence systems crucial to the success of military operations. In this role, I worked closely with sophisticated systems designed to collect, process, and disseminate critical intelligence data to military commanders, ensuring the Army's intelligence capabilities remained operational and effective.

Key Responsibilities:

  • System Maintenance and Repair: Performed maintenance, repair, and troubleshooting on military intelligence systems, ensuring optimal performance. Diagnosed hardware and software malfunctions in complex systems, such as computers, satellite communication equipment, and signal intelligence systems.
  • Integration and Installation: Integrated new systems into existing infrastructures, ensuring compatibility and functionality. This involved installing software updates, configuring hardware, and ensuring communication between various systems was seamless and secure.
  • Network Support: Provided critical support for military intelligence networks by managing and maintaining network integrity. This included setting up and securing data communication systems, monitoring network performance, and troubleshooting any network issues that could disrupt intelligence operations.
  • Collaboration with Intelligence Units: Worked in close collaboration with intelligence personnel, ensuring that data collected through intelligence systems was securely and accurately transmitted to command units. This collaboration involved interpreting technical requirements and providing solutions that optimized system performance.
  • System Testing and Optimization: Conducted routine system tests to identify potential issues before they could affect operations. Optimized system performance by applying technical updates, repairing faulty equipment, and recommending system enhancements based on mission requirements.
  • Security and Encryption: Managed encryption devices and ensured that intelligence data was securely transmitted. Played a key role in protecting sensitive information by maintaining secure communication lines and implementing security protocols for intelligence systems.

Technical Skills:

  • Expertise in maintaining and repairing signal intelligence (SIGINT) systems, including hardware and software components.
  • Proficient in troubleshooting and optimizing satellite communication systems, ensuring constant and secure communications during field operations.
  • Skilled in network administration and maintenance, with hands-on experience in setting up, securing, and troubleshooting data communication networks in operational environments.
  • Strong understanding of encryption technologies and communication security protocols, ensuring the safe transmission of intelligence data.

Achievements:

  • Successfully maintained and integrated advanced military intelligence systems under challenging field conditions, contributing to the effectiveness of high-stakes military operations.
  • Demonstrated exceptional technical troubleshooting skills, minimizing system downtime and ensuring continuous intelligence support during critical missions.

The 35T MOS role combines technical proficiency with problem-solving skills, enabling me to support and enhance military intelligence operations through system reliability and integration.

Supply Assistant

United States Department Of Defense
Laurel, USA
02.2022 - 02.2024
  • Provided technical and logistical support for the 629th MI Battalion, managing generators and supporting training operations by furnishing electrical power to every intelligence equipment on the field as needed.
  • Assisted the 629th Min BN Supply Noncommissioned Officer in the planning and execution of monthly drills, as well as equipment maintenance, inventory, and logistics movement.

Tactical Generator Mechanic

U.S. Army
Laurel, MD
06.2019 - 10.2023
  • Specializes in maintaining, repairing, and troubleshooting power-generation equipment, including diesel engines and generators
  • They ensure the operational readiness of critical power systems, perform preventive maintenance, diagnose mechanical issues, and conduct repairs to support mission-critical operations in various environments

Security Officer

Sunstate Security/Gardaworld
Silver Spring, MD
12.2021 - 12.2022
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Security Supervisor

Howard Community College
Columbia, MD
08.2019 - 05.2021
  • I managed security teams to ensure the effective protection of personnel and assets, while developing and implementing emergency response procedures tailored to various scenarios.
  • I maintained comprehensive surveillance coverage, optimizing security measures to address potential risks proactively.
  • My leadership ensured that teams were well-prepared to respond to incidents, enhancing overall safety and security.
  • In my role, I led comprehensive security operations across multiple sites, overseeing the implementation of advanced surveillance systems to enhance safety and monitoring capabilities.
  • I ensured strict adherence to safety protocols, conducting regular audits and inspections to maintain compliance with established standards.
  • I coordinated with security teams to optimize coverage and response times, provided training to personnel on surveillance technology, and developed emergency response plans tailored to each site's unique needs.
  • My proactive approach in identifying and mitigating potential security risks contributed to a safer environment and a more effective security presence across all locations.

Direct Support Professional

Hope Found
Kensington, MD
11.2017 - 02.2019
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Facilitated social interactions between participants and their peers in the community.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted in planning and implementing recreational activities for participants.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided guidance and support to ensure safety of individuals served.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Assisted individuals in development of social skills to become integrated in community.

Warehouse Worker

Taylor Farms Foodservice
Annapolis Junction, MD
11.2016 - 10.2017
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Monitored temperature and humidity levels in the warehouse environment.

Education

Associate of Arts - General Studies

Prince
08-2023

High School Diploma -

Bandjoun, Cameroon
06.2015

Some College (No Degree) - Computer And Information Sciences

IUT BANDJOUN
Cameroon

Skills

  • Military Intelligence Systems Maintenance
  • Physical Security Management
  • Networking and electronics
  • Technical Support
  • Networking
  • Computer Skills
  • Organization and Time Management
  • PPE Compliance
  • Communication
  • Problem Resolution
  • Teamwork and Collaboration
  • Training and Leadership
  • Calm Under Pressure
  • MS Office
  • Time Management
  • DoD experience
  • Active Directory
  • Network Firewalls
  • Linux
  • Help Desk
  • Software troubleshooting
  • DNS
  • Microsoft Windows Server
  • DHCP
  • VPN
  • Remote Access Software
  • Network Administration
  • LAN
  • Business Continuity Planning
  • Information Security
  • Security
  • TCP
  • VMWare
  • vSphere
  • Cisco routers
  • Flexible and Adaptable
  • Conflict Resolution
  • Organizational Skills
  • Relationship Building
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Analytical
  • Basic Math
  • Fluent in French, English, Spanish
  • CompTIA Sec certified

Certification

  • CompTIA Security+
  • First Aid Certification
  • CPR Certification

Security Clearance

TS/SCI Cleared

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Recognized for participation in the 2020 COVID-19 mission, assisting the Maryland Department of Health.
  • Received Many medals as on of the top soldier during my different AT (Annual Training with the Maryland Army National Guard

·

Affiliations

  • Enjoys traveling, exploring new cultures, and spending time with family and friends and my fiancé.
  • Big Fan of Music and I play about 4 instruments.

References

References available upon request.

Timeline

35T

U.S. Army National Guard
10.2023 - Current

Supply Assistant

United States Department Of Defense
02.2022 - 02.2024

Security Officer

Sunstate Security/Gardaworld
12.2021 - 12.2022

Security Supervisor

Howard Community College
08.2019 - 05.2021

Tactical Generator Mechanic

U.S. Army
06.2019 - 10.2023

Direct Support Professional

Hope Found
11.2017 - 02.2019

Warehouse Worker

Taylor Farms Foodservice
11.2016 - 10.2017

Associate of Arts - General Studies

Prince

High School Diploma -

Some College (No Degree) - Computer And Information Sciences

IUT BANDJOUN
JEAN-PAUL KONKON