Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Richards

Glenolden,PA

Summary

Detail-oriented Surgery Scheduler with extensive experience in schedule coordination, conflict resolution, and time management. skilled in optimizing scheduling systems, ensuring accuracy, and collaborating effectively with teams to meet operational needs. Committed to leveraging strong organizational abilities and medical terminology knowledge to support seamless surgical scheduling and enhance patient care. Highly organized and self motivated. Demonstrated ability to prioritize tasks and meet deadlines. Aiming to leverage my abilities to successfully fill the vacancy at your company.

Overview

53
53
years of professional experience

Work History

OR Scheduler/Patient Care Secretary

Crozer Health
11.2012 - 04.2025
  • OR Scheduler July 2014 - April 2025
  • Patient Care Secretary November 2012 - July 2014
  • Provided support to staff members regarding their schedules or any changes that needed to be made.
  • Conducted regular audits of existing schedules to ensure accuracy.
  • Resolved conflicts between multiple requests for limited resources such as personnel or equipment efficiently and effectively.
  • Received and screened calls relating to problems that arose due to date changes.
  • Identified opportunities for process improvements within the team's scheduling system.
  • Improved transcripts by correcting grammatical and typographical errors.
  • Transcribe doctor's orders into computer, order lab work, set up consults, handled admissions/discharges.
  • Receptionist/office/clerical duties.
  • Medical Terminology


Package Handler

UPS
09.2011 - 01.2013
  • Assisted in scan of packages for accurate weights and measurements for correct billing to customers.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.

NE Sample Department Manager

Unisource Worldwide
07.1972 - 04.2011
  • 1972 - 1981 (Accounts Receivable Dept)
  • 1988 - 2011 (Sample Dept Manager)
  • Provided clerical/administrative support to sales team.
  • Ability to produce paper samples from diagrams with great attention to detail. Sole department employee providing exceptional service to customers in twelve states.
  • Trained and supervised additional workers. Department was training hub for incoming sales personnel.
  • Maintained mailroom for incoming/outgoing mail. Processed scanning for shipping office. Generated UPS shipments for office and warehouse.
  • Assisted customer service department handling inquires and complaints in a professional manner. Investigated shipping/pricing errors.
  • Accounts Receivable Clerk - Posted payments to A/R ledgers. Reconciled discrepancies for over/under payments. Monthly fiscal deadlines attained.


Accounts Receivable Clerk

Word Systems Inc.
07.1985 - 09.1988
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Responded to inbound inquiries regarding accounts and payments.

Accounts Receivable Clerk

Killhour Paper Company
06.1982 - 03.1985
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Used accounting software to reconcile accounts, track income, and generate invoices.

Education

Delaware County Community College
Media, PA

Skills

  • Data entry
  • Attention to detail
  • Strong work ethic
  • Customer service
  • Schedule coordination
  • Effective multitasking
  • Telephone etiquette
  • Medical terminology

Timeline

OR Scheduler/Patient Care Secretary

Crozer Health
11.2012 - 04.2025

Package Handler

UPS
09.2011 - 01.2013

Accounts Receivable Clerk

Word Systems Inc.
07.1985 - 09.1988

Accounts Receivable Clerk

Killhour Paper Company
06.1982 - 03.1985

NE Sample Department Manager

Unisource Worldwide
07.1972 - 04.2011

Delaware County Community College

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Jean Richards