JEAN TELFORT
Freeport,NY
Summary
Forward-thinking Licensed Master Social Worker (LMSW), Former US Army Officer, Instructor, bringing 35 years of leadership expertise in personnel management, crisis intervention, conflict resolution. Empowered with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need. Compassionate and driven with unfailing work ethic and unwavering dedication for helping others.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Single Stop Coordinator
Research Foundation For SUNY
2023.08 - Current
- Led transformative student-centered initiatives to streamline programs and services to meet basic needs.
- Spearheaded the formation of a multi-dimension team (MDT) to focus and attend to identified students of concern.
- Responsible for the overall wellness of our student population through the tenets of CARE.
- Provide individual assessment, treatment plans, and psychotherapy services to our student population.
- Manage a heavy case load of students providing support services and advocacy that improve overall academic performance, retention, and graduation.
- Coordinate access to treatment, internal and external life-altering resources through timely referrals, and robust biopsychosocial approach.
- Contributed to food pantry expansion and services by identifying opportunities for process improvement and recommending actionable solutions.
- Complete bi-weekly payroll for 15 employees.
- Evaluated operational practices and identified improvement opportunities in the development of standard operating procedures.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Improved office operations by automating students' experiences, record tracking and data communications.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Internship (Specialized Practicum)
Northport VAMC (Veterans Affairs Medical Center)
- Facilitated weekly evidence-based SUD group psychotherapy for Veterans diagnosed with PTSD
- Administered weekly individual psychotherapy to family caregivers participating in the VA's Program of Comprehensive Assistance for Family Caregivers (PCAFC)
- Handled case management load for multiple Veterans resulting in many removals from 'suicide list.' Participated in weekly inter-disciplinary team meetings to provide update on ongoing patients care
- Conducted intake for newly admitted Veterans into the VA system
- Researched and presented on Case Conference and Journal Club
- Completed multiple continuing education units (CEU) to improve knowledge and skills.
Internship (Macro Field Placement)
Center for Nonprofit Leadership at Adelphi University
- Conducted research for grant writing proposals
- Assisted and drafted grant proposals for submission
- Developed public relations and marketing strategy for the Center
- Conducted faculty interviews to bring visibility to the Center
- Provided weekly input for social media engagement for the Center
- Presented survey findings at key Advisory Council meetings
- Provided guidance as Co-Lead for social action initiative in assigned group
- Collaborated on critical assigned tasks with fellow interns
- Continued to refine communication, listening, assessment, and engagement skills.
Contractor Court Interpreter
Unified Court System of New York
2014.01 - Current
- Federal and State Certified French and Haitian-Creole Interpreter
- Interprets for judges, attorneys, court staff, and other court-related departments at the direction of the court
- Play a critical role in the administration of justice for thousands of cases ranging from arraignments to trials
- Ensure the rights of due process and participation in the court system for all those involved
- Produce a consistent legal equivalent, a linguistically true and legally appropriate interpretations
- Conduct unimpeded simultaneous and consecutive interpretations at hearings, trials, and sentencings
- Make sight translations of court documents including, but not limited to, court petitions, reports, waivers, felony disposition statement forms, and other documents
- Work collaboratively with other interpreters as well as the interpreter coordinator and/or supervisor to cover assignments.
Adjunct Educator - Department of Journalism, Media Studies and Public Relations
Lawrence Herbert School of Communication at Hofstra University
- 2017.06
- Taught fundamentals of public relations to future public relations professionals
- Prepared instructional materials (course outlines, handouts, syllabi, exams, etc.) as necessary
- Maintained student centered approach to education
- Held regularly scheduled office hours to advise and assist students
- Researched newly created PR tools for applicable learning values
- Evaluated and revised curricula, course content, course materials and methods of instruction
- Coordinated PR events semester long to immerse graduating seniors in experiential learning
- Created several inter-departmental initiatives to benefit students' exposure
- Provided leadership and direction in the areas of individual assessment, educational choices, career-planning and development and employment strategies to students.
Founder/CEO
Telfort & Associates Public Relations
2011.04 - 2013.01
Associate Account Executive
Rubenstein Associates PR
2009.06 - 2010.03
Division Staff Officer
US Army
2004.11 - 2005.03
Community Relations
United States Army
2000.01 - 2005.01
Battery Command
US Army
2003.11 - 2004.11
Brigade Chemical Officer
US Army
2001.10 - 2003.11
Platoon Leader
US Army
1999.12 - 2001.02
Battalion Chemical Officer
US Army
1998.04 - 1999.12
PR Intern
Quinn & Co.
Group Fitness Instructor/Graduate Assistant
Hofstra University
2007.09 - 2011.05
Assistant Manager
Century 21 Department Stores
2006.10 - 2008.03
Talent Co-Manager
Limited Brands, Victoria's Secret
2005.11 - 2006.06
Education
Master of Social Work (MSW) -
ADELPHI UNIVERSITY School of Social Work
Garden City, New YorkMaster of Arts in Speech Communication & Rhetorical Studies -
HOFSTRA UNIVERSITY
Hempstead, New YorkBachelor of Arts in Public Relations with Minor in Psychology -
HOFSTRA UNIVERSITY
Hempstead, New YorkSkills
- Fluent in French and Haitian Creole, Working Knowledge of Spanish and German
- Proficient in Microsoft Office, Excel, Word, PowerPoint, Outlook, Movie Maker, Adobe Photoshop
- Problem-Solving
- Data Evaluation
- Interpersonal and Social Skills
- Client Relationships
- Strategic planning and analysis
- Public Speaking
- Multitasking and Organization
- Supervision and leadership
Certification
- Graduate of Combined Arms & Services Staff School (CAS3)
- Graduate of Chemical Officer Advanced Course (COAC)
- Graduate of Chemical Officer Basic Course (COBC)
- Graduate of Officer Candidate School (OCS)
Accomplishments
- Army Achievement Medal (AAM)
- Army Commendation Medal (ARCOM)
- Army Good Conduct Medal (AGCM)
- National Defense Service Medal (NDSM)
- Armed Forces Expeditionary Medal (AFEM)
- South West Asia Service Medal (SWASM)
- Kosovo Service Medal (KOSCM)
- Global War On Terrorism Service Ribbon (GWOTS)
- Overseas Service Ribbon (OSR)
- United Nations Medal (UNM)
- NATO Medal (NATOMDL)
- Air Assault Badge
- Parachutist Badge
- Master Fitness Trainer
Training
- Mandated Child Reporter
- SBIRT
- Notary Public
Timeline
Single Stop Coordinator
Research Foundation For SUNY
2023.08 - Current
Contractor Court Interpreter
Unified Court System of New York
2014.01 - Current
Founder/CEO
Telfort & Associates Public Relations
2011.04 - 2013.01
Associate Account Executive
Rubenstein Associates PR
2009.06 - 2010.03
Group Fitness Instructor/Graduate Assistant
Hofstra University
2007.09 - 2011.05
Assistant Manager
Century 21 Department Stores
2006.10 - 2008.03
Talent Co-Manager
Limited Brands, Victoria's Secret
2005.11 - 2006.06
Division Staff Officer
US Army
2004.11 - 2005.03
Battery Command
US Army
2003.11 - 2004.11
Brigade Chemical Officer
US Army
2001.10 - 2003.11
Community Relations
United States Army
2000.01 - 2005.01
Platoon Leader
US Army
1999.12 - 2001.02
Battalion Chemical Officer
US Army
1998.04 - 1999.12
Internship (Specialized Practicum)
Northport VAMC (Veterans Affairs Medical Center)
Internship (Macro Field Placement)
Center for Nonprofit Leadership at Adelphi University
Adjunct Educator - Department of Journalism, Media Studies and Public Relations
Lawrence Herbert School of Communication at Hofstra University
- 2017.06
PR Intern
Quinn & Co.
Master of Social Work (MSW) -
ADELPHI UNIVERSITY School of Social Work
Master of Arts in Speech Communication & Rhetorical Studies -
HOFSTRA UNIVERSITY
Bachelor of Arts in Public Relations with Minor in Psychology -
HOFSTRA UNIVERSITY
- Graduate of Combined Arms & Services Staff School (CAS3)
- Graduate of Chemical Officer Advanced Course (COAC)
- Graduate of Chemical Officer Basic Course (COBC)
- Graduate of Officer Candidate School (OCS)
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