Willy Faustin
Boston,MA
Summary
Energetic bellmen and doormen manage guest luggage, valet park, and respond to requests in high-volume hospitality environments. Organized and professional, with a commitment to service and guest satisfaction. Escorts guests to rooms, and proactively provides updated information on amenities and upcoming events.
Personable, with four languages spoken confidently, Bellman consistently ensures the safety of guests and luggage. Real go-getter with a background providing excellent service in high-end, luxury properties. Consistently recognized for exceptional service and dedication to guest service.
Overview
8
8
years of professional experience
Work History
Bell & Door Attendant
The Langham Boston
Boston, Massachusetts
08.2024 - 02.2026
- Greeted guests upon arrival and assisted with luggage.
- Transported guests' luggage to their room, or other designated areas within the hotel premises
- Maintained a neat appearance of the lobby area at all times.
- Stored luggage for arriving and departing guests, in accordance with established safety standards.
Bell & Door Attendant
Hotel Versailles
Santiago,Chile , Region Metropolitan
06.2018 - 12.2022
- Greeted guests with a friendly and welcoming attitude.
- Provided directions to local attractions for guests.
- Coordinated transportation needs for arriving and departing guests.
- Assisted guests with luggage storage and retrieval.
Education
Associate of Arts - Business Administration
Roxbury Community College, USA, MA
Roxbury, MA01-2025
Skills
- Stress tolerance
- Professional appearance
- Knowledge of the local area
- Strong interpersonal skills
- Guest relations expertise
- Guest relations
- Effective organization
- Guest errands
- Team collaboration
Linguistics Habilities
- English Fluency
- Spanish Fluency
- French Fluency
- Creole Fluency
Timeline
Bell & Door Attendant
The Langham Boston
08.2024 - 02.2026
Bell & Door Attendant
Hotel Versailles
06.2018 - 12.2022
Associate of Arts - Business Administration
Roxbury Community College, USA, MA