JEAN EMMANUEL DURACE
PharmD
Springfield,Massachusetts
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Solid understanding of formulary system and managed care. Recognized for expertise in drug safety monitoring, system analysis, and dynamic presentation skills. Hardworking professional with a passion and strong organizational skills eager to secure an entry-level in the pharmaceutical field. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
Work History
HAITIAN CREOLE INTERPRETER INSTRUCTOR
INTERNATIONAL INSTITUTE OF NEW ENGLAND
7 2023 - Current
- Offer interpretation and translation services to staff members and other individuals during various situations such as meetings, interviews, and phone calls, both in one-on-one and group scenarios
- Assist clients who have limited grasp of English language in enhancing their communication
- Perform verbal and written translations for all materials submitted by staff and/or clients
- Create written translations for instructional and educational resources, as well as for correspondence and forms, as needed for utilization by staff, clients, and other individuals
- Examine translated content to ensure precision in meaning, grammar, and sentence structure
- Provide Individualized driving instruction to several Haitian refugees to help them obtain their driver’s license.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person
Haitian Creole Interpreter
Ascentria Care Alliance
02.2024 - Current
- Provided oral interpretations for 25 clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Aided immigration processes for clients seeking citizenship status, interpreting interviews and assisting with document preparation when necessary.
STUDENT PHARMACIST
Wegmans Pharmacy
08.2021 - 05.2022
- Addressed customer inquiries related to prescription refills, insurance inquiries, and prescription status updates
- Assisted in ensuring prescriptions were processed promptly and accurately through collaboration with healthcare team members
- Developed a strong understanding of complex insurance policies and reimbursement processes, ensuring accurate billing and timely resolution of issues for patients.
- Participated in community outreach events to provide education on various health topics and promote pharmacy services.
- Assisted in developing a comprehensive Medication Therapy Management program, resulting in improved patient outcomes.
- Counseled patients about potential drug interactions, side effects, appropriate dosing schedules, and proper medication storage.
- Utilized strong communication skills to effectively collaborate with team members and address any concerns or discrepancies related to patient care.
- Conducted thorough medication reviews to identify potential issues such as duplicate therapies or inappropriate dosages, ultimately improving overall patient wellbeing.
- Increased customer satisfaction through exceptional service, including educating patients on prescription usage and potential side effects.
- Enhanced patient care by accurately dispensing medications and providing thorough medication counseling.
PHARMACY INTERN
CVS Pharmacy
05.2019 - 05.2022
- Gathered medical history details from patients to offer well-informed and efficient medical recommendations
- Provided education and guidance to patients regarding potential drug interactions, potential adverse effects, and the most effective administration techniques.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Ensured prescription accuracy by cross-referencing with safety protocols and insurance restrictions, safeguarding patient well-being and financial concerns.
- Collaborated directly with healthcare professionals to facilitate prompt and accurate prescription processing.
- Developed and maintained customer relationship by keeping constant communication and building trust and asking for feedbacks.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Assisted with immunization administration, promoting overall community health and increasing vaccination rates within the pharmacy''s clientele.
- Used pharmacy software to enter prescription and insurance information.
PUBLIC HEALTH INSPECTOR
NYC Department of Mental health and Hygiene
10.2017 - 08.2018
- Conducted education certification classes to pets and restaurants businesses owners on potential zoonosis disease transmission to reduce the spread of diseases and protect employees, customers and the public
- Conducted initial and follow-up environmental inspections of complaints and cases in all five boroughs of NYC.
- Created and serving court summonses when specific violations of applicable City, State laws and regulations are found
- Collaborated with business owners to develop corrective action plans for addressing identified violations.
- Testifying at Office of Trials and Hearings, and other courts whenever necessary and required.
- Facilitated communication between businesses and regulatory agencies to ensure a streamlined approach to meeting public health requirements.
- Improved public health standards by conducting thorough inspections of restaurants, grocery stores, and other food establishments.
- Maintained accurate records of inspection findings, enforcement actions taken, and progress made towards compliance.
- Promoted a positive image of the public health department by maintaining a high level of professionalism, integrity, and impartiality when interacting with business owners and community members.
PHARMACY TECHNICIAN
Rite Aide Pharmacy
08.2015 - 12.2017
- Collaborated with pharmacists to manage a substantial volume of prescriptions and address customer inquiries
- Utilized a database to verify prescription authenticity, patient information, and potential drug side effects
- Monitored medication storage areas to ensure compliance with expiration dates and adequate inventory levels.
- Processed insurance claims for reimbursement and reconciled Explanation of Benefits (EOBs).
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
STUDENT PHARMACIST
FRANLIN MEMORIAL HOSPITAL
05.2016 - 06.2016
- Arranged and coordinated meetings, scheduled blood pressure and glucose screenings, and managed vaccine inventory on a mobile bus
- Engaged in multidisciplinary rounds within the ICU, monitoring pharmacokinetics, implementing formulary substitutions, and adjusting renal doses
- Worked in conjunction with physicians during rounds to prevent adverse drug interactions, therapy duplication, and allergic responses
- Managed the ordering, labeling, and inventory tracking of medications, chemicals, and supplies, recording data in the computer system
- Gathered patients' medical histories to offer well-informed and optimal medical recommendations.
PHARMACY TECHNICIAN
United States Navy, USN
01.2004 - 07.2010
- Provided training and oversight for team of 20 pharmacy technicians, ensuring adherence to new procedures and regulations in line with hospital protocols
- Conducted inspections of hospital wards and clinics, training staff on proper medication storage to ensure compliance and efficient management
- Specialized in delivering preventive medicine and pharmaceutical services
- Conducted patient interviews to gather medical history and information about current concerns.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
Education
Doctor of Pharmacy - Pharmacy
Western New England University
Springfield, Massachusetts 08.2018 - 05.2022
Bachelor of Arts - French Language And Literature
Binghamton University
Vestal, NY 08.1998 - 05.2002
Bachelor of Science - Medical Anthropology
Binghamton University
Vestal, NY 08.1998 - 05.2002
Skills
Interpersonal Communication
Professional ethics
Oral Presentation
Medication Dispensing
Inventory control and maintenance
Drug Therapy and safety
Inventory Management
Immunization
Multitasks, prioritizes and meets deadlines in timely manner
Awards
Diversity and Inclusion Excellence Award Western New England University Walgreen 2018 – 2019
Military Pharmacy Employee of the month Award. 2009-2010
Timeline
Haitian Creole Interpreter
Ascentria Care Alliance
02.2024 - Current
STUDENT PHARMACIST
Wegmans Pharmacy
08.2021 - 05.2022
PHARMACY INTERN
CVS Pharmacy
05.2019 - 05.2022
Doctor of Pharmacy - Pharmacy
Western New England University
08.2018 - 05.2022
PUBLIC HEALTH INSPECTOR
NYC Department of Mental health and Hygiene
10.2017 - 08.2018
STUDENT PHARMACIST
FRANLIN MEMORIAL HOSPITAL
05.2016 - 06.2016
PHARMACY TECHNICIAN
Rite Aide Pharmacy
08.2015 - 12.2017
PHARMACY TECHNICIAN
United States Navy, USN
01.2004 - 07.2010
Bachelor of Arts - French Language And Literature
Binghamton University
08.1998 - 05.2002
Bachelor of Science - Medical Anthropology
Binghamton University
08.1998 - 05.2002
HAITIAN CREOLE INTERPRETER INSTRUCTOR
INTERNATIONAL INSTITUTE OF NEW ENGLAND
7 2023 - Current
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