Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jeanetta Rose

Penn Hills,PA

Summary

Accomplished management professional with over 20 years of diverse experience spanning the food service, sales, and some experience in real estate industries. Demonstrated success in leading teams, optimizing operations, and driving customer satisfaction. Skilled in managing high-volume environments with a focus on staff development and operational efficiency. Seeking a management role to apply my extensive experience and contribute to a dynamic organization.

Systematic understanding of maintaining coverage for all operational needs.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Polished in overseeing employee performance and guiding and motivating new talent.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service

Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong and strong work ethic. Eager to contribute to a dynamic team and support organizational goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Manager

GetGo Café
Verona, PA
01.2023 - 01.2024
  • Led daily operations to ensure efficient workflow and exceptional customer service.

Team Member

Sheetz
Monroeville, PA
01.2022 - 01.2023
  • Delivered exceptional customer service in a high-paced environment.

Dishwasher

TopGolf
Bridgeville, PA
01.2022 - 01.2023

Security Officer

Best Security Services via GardaWorld
Pittsburgh, PA
01.2021 - 01.2023
  • Provided security for concerts, events, and games, ensuring the safety of attendees and staff.

General Manager

Vocelli's Pizza
Pittsburgh, PA
01.2018 - 01.2023
  • Oversaw all store operations, including team management, inventory control, and customer relations.

Delivery Driver

DoorDash / Uber Eats
Pittsburgh, PA
01.2020 - 01.2022
  • Delivered orders promptly and professionally, maintaining high customer satisfaction.

Various Roles

Miscellaneous Temp Agencies
Pittsburgh, PA
01.2010 - 01.2020
  • Undertook diverse temporary positions such as banquet server, concession worker, data entry clerk, and stadium staff.

Module Processor

BNY Mellon
Pittsburgh, PA
01.2013 - 01.2014
  • Accurately processed financial transactions, ensuring precision in all modules.

Closing Processor

Urban Settlement Services
Pittsburgh, PA
01.2003 - 01.2007
  • Managed closing processes, including document preparation and customer communication.

Sales Representative

Dial America
Pittsburgh, PA
01.2002 - 01.2003
  • Achieved top regional sales performance in selling AOL software.

Team Member

Burger King
Wilkinsburg, PA
01.2001 - 01.2003
  • Provided customer service and assisted with food preparation.

Team Member

McDonald’s
Oakland, PA
01.2000 - 01.2001
  • Assisted in food service operations, upholding high standards of service and cleanliness.

Team Member

Arby's
Oakland, PA
01.1999 - 01.2001
  • Performed various roles including food preparation and customer service.

Team Member

Wendy’s
Penn Hills, PA
01.1998 - 01.1999
  • Delivered customer service and supported food preparation activities.

Education

Real Estate

Real Estate Educators
Pittsburgh, PA
10-2011

Skills

  • Team Leadership & Development
  • Operational Management
  • Customer Service Excellence
  • Inventory & Supply Chain Management
  • Budgeting & Financial Oversight
  • Conflict Resolution
  • Sales & Marketing Strategies
  • Kitchen station support
  • Quality Control
  • Supply Restocking
  • Sanitizing protocols
  • Cleaning and sanitizing
  • Safety awareness
  • Waste disposal
  • Fast-Paced Environment
  • Machine Operation
  • Dishwasher Operation
  • Cleaning procedures
  • High efficiency
  • Strong Work Ethic
  • Task Delegation
  • Employee Performance Evaluations
  • Employee Scheduling
  • Recruiting and interviewing
  • Cost Reduction
  • Team motivation
  • Retail Operations
  • Customer Relations

Certification

  • SafeServe Certified (2023)
  • RAMP Certified (2022)
  • Class C Operator Fuel Safety

References

Available upon request

Timeline

Assistant Manager

GetGo Café
01.2023 - 01.2024

Team Member

Sheetz
01.2022 - 01.2023

Dishwasher

TopGolf
01.2022 - 01.2023

Security Officer

Best Security Services via GardaWorld
01.2021 - 01.2023

Delivery Driver

DoorDash / Uber Eats
01.2020 - 01.2022

General Manager

Vocelli's Pizza
01.2018 - 01.2023

Module Processor

BNY Mellon
01.2013 - 01.2014

Various Roles

Miscellaneous Temp Agencies
01.2010 - 01.2020

Closing Processor

Urban Settlement Services
01.2003 - 01.2007

Sales Representative

Dial America
01.2002 - 01.2003

Team Member

Burger King
01.2001 - 01.2003

Team Member

McDonald’s
01.2000 - 01.2001

Team Member

Arby's
01.1999 - 01.2001

Team Member

Wendy’s
01.1998 - 01.1999

Real Estate

Real Estate Educators
Jeanetta Rose