Jeanette Garcia
Summary
Dedicated and driven administration professional skilled in MS office, organizing paperwork, setting up contracts and managing mail with accuracy and efficiency. Proficient in assisting with payroll, invoicing and payment processing.
Overview
19
19
years of professional experience
Work History
Warehouse Clerk
MMR
Cedar Rapids
10.2025 - Current
- Kept track of equipment at the job site
- Took care of making sure company vehicles were inspected in a timely manner
- Ordered and tracked materials, tools and equipment.
- Set up radios for on site communication
- Organized inventory in accordance with company procedures.
- Maintained accurate records of incoming and outgoing shipments.
- Managed incoming and outgoing mail and packages efficiently.
- Organized office supplies and maintained inventory for daily operations.
- Handled phone calls and directed inquiries to appropriate personnel promptly.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Supported office clerical functions using word processing and other software, email and office machines.
- Contacted customers regarding account updates and potential problems.
- Collaborated with other departments to ensure smooth operations across all areas of the business.
- Scanned documents into computer system for storage purposes.
- Trained staff members to perform work activities and use computer applications.
- Inventoried and ordered materials, supplies and services.
- Delivered messages and ran errands.
Office Manager
Consulting Property Taxes LLC
McAllen
04.2023 - 06.2025
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Coded and entered daily invoices with in-house accounting software.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Created and managed budgets for travel, training, and team-building activities.
- Reviewed and verified invoices for accuracy and completeness.
- Resolved discrepancies between invoice information and purchase orders.
- Assisted in recruiting, onboarding and training new employees.
Secretary
La Joya ISD
La Joya
11.2007 - 09.2022
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Scheduled meetings and sent invitations specifying time and location.
- Processed documents and materials for dissemination to appropriate parties.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Assisted with accounts receivable and accounts payable functions.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Greeted visitors and directed to appropriate location or person.
- Prepared and updated office equipment list.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Managed multiple calendars and contacts using computer software.
- Monitored office equipment and scheduled repairs.
- Set appointments for executives to support busy staff.
- Created and updated spreadsheets to track and report data.
- Provided administrative support to marketing team members, fostering timely project completion.
- Aided in research projects by collecting and entering data, assisting with analyzing data and preparing reports and manuscripts.
- Processed both outgoing and incoming payments and invoices.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
- Prepared weekly payroll for team of salaried and hourly employees.
- Obtained quotes from various suppliers to determine most cost-effective purchasing options.
- Maintained appropriate inventory levels to meet personnel and corporate needs.
- Determined recurring business needs and maintained necessary inventory levels.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Negotiated contracts with outside providers to minimize costs to company and customers.
- Reviewed existing company contracts and negotiated contract terms and revisions with vendors.
- Organized event facility, food and beverage selections and audio-visual arrangements.
Education
Some College (No Degree) - Medical Insurance Billing
Southern Careers Institute Inc
Pharr, TXSkills
- Letter writing
- Inventory purchasing
- Requisition processing
- Preparing contracts
- Office staff leadership
- Database management
- Prioritization and time management
- Administering payroll
- Accounting skills
- Excel spreadsheets
- Memo preparation
- Spreadsheet development
- Sensitive material handling
- Scheduling and calendar management
- Account balancing reconciliation
- Multi-line phone systems
- Advanced MS Office Suite knowledge
- Report generation
- Meeting planning
- Data entry documentation
- Mail management
- Expense reporting
- Invoicing and billing
- Schedule management
Timeline
Warehouse Clerk
MMR
10.2025 - Current
Office Manager
Consulting Property Taxes LLC
04.2023 - 06.2025
Secretary
La Joya ISD
11.2007 - 09.2022
Some College (No Degree) - Medical Insurance Billing
Southern Careers Institute Inc