Summary
Overview
Work History
Education
Skills
Timeline

Jeanette Haby

Nurse/conceaire
Castroville,TX

Summary

Accomplished Concierge Supervisor at JESSIE CASSERES, adept in guest relations and vendor negotiation. Excelled in managing staff schedules and inventory, enhancing service efficiency by 20%. Renowned for exceptional communication and problem-solving skills, ensuring guest satisfaction through personalized service and effective issue resolution.

Overview

10
10
years of professional experience

Work History

Concierge Supervisor

JESSIE CASSERES
06.2016 - 12.2025
  • Maintained accurate records of guest preferences, enabling tailored services and personalized recommendations.
  • Handled escalated situations effectively by taking ownership of issues and providing solutions to ensure guest satisfaction.
  • Managed scheduling for concierge staff members, balancing workload effectively while accommodating employee needs when possible.
  • Oversaw inventory management for the concierge department, maintaining adequate supplies while minimizing costs.

Education

Bachelor of Science - Nursing/Criminal Justice

New Mexico State University/Alamogordo NM, Las Cruces, NM/ Alamogordo NM
06-1995

Skills

Guest relations

Exceptional communication

Vendor negotiation

Task delegation

Timeline

Concierge Supervisor - JESSIE CASSERES
06.2016 - 12.2025
New Mexico State University/Alamogordo NM - Bachelor of Science, Nursing/Criminal Justice
Jeanette HabyNurse/conceaire