Jeanette Montoya
Alvin,TX
Summary
Dedicated and empathetic bilingual Clinical Medical Assistant offering 5 years of experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Recognized for delivering high-quality healthcare and excellent customer service.
Overview
16
16
years of professional experience
Work History
Medical Assistant
Community Health Network
Alvin, TX
03.2017 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions..
Administrative Assistant
Alvin Chemical Inc.
Alvin, TX
04.2011 - 02.2013
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Receiving incoming shipments and reviewed contents against purchase order for accuracy.
- Processed shipment and documents neatly and efficiently for each load.
- Maintained records required for compliance with state and federal regulations.
- Knowledgeable in BOL, C of A, and Hazmat/ Non Hazmat Chemicals.
- Knowledgeable in inland and overseas chemical transportation.
Advance Technical Support
Dish Network Corp
Alvin, TX
06.2009 - 04.2011
- Took inbound technical calls from customers.
- Displayed courtesy and strong interpersonal skills with all customer interactions.
- Provided thorough support and problem resolution for customers.
- Troubleshot hardware issues an worked with service providers to facilitate repairs.
Education
Certificate - Clinical Medical Assistant
Alvin Community College
Alvin, TX05.2015
High School Diploma -
Ray Brooks High School
Benoit, MS05.2007
Skills
- Customer Service
- Charting expertise
- Scheduling
- Patient Care
- Phlebotomy
- Injections
- Vital signs
- Electrocardiography (EKG)
- EMR System
- CPR Certified
- Microsoft proficient
Timeline
Medical Assistant
Community Health Network
03.2017 - Current
Administrative Assistant
Alvin Chemical Inc.
04.2011 - 02.2013
Advance Technical Support
Dish Network Corp
06.2009 - 04.2011
Certificate - Clinical Medical Assistant
Alvin Community College
High School Diploma -
Ray Brooks High School