Jeanette Neidholdt
Independence,MO
Summary
Dedicated individual aiming to secure a role in the medical field, utilizing expertise to deliver exceptional patient care and support in healthcare clinics or comparable environments
Overview
21
21
years of professional experience
Work History
Medical Scribe
NKC Health Neurology
North Kansas City, Missouri
07.2023 - Current
- Documented physician-patient interactions to ensure precise and comprehensive medical records.
- Recorded lab and testing results immediately to ensure timely updates to patient records.
- Facilitated ordering of diagnostic tests to aid in clinical decision-making.
- Organized data for real-time charting to enhance patient care efficiency.
- Sent new and existing prescriptions to pharmacy under physician's direction for timely medication access.
- Submitted referrals to specialty clinics to facilitate patient access to advanced care.
Patient Service Representative
NKC Health Neurology
North Kansas City, Missouri
10.2020 - 07.2022
- Checked in patients upon arrival to ensure smooth workflow.
- Scheduled patient appointments and conducted reminder calls to improve attendance rates.
- Screened and routed patient calls efficiently to appropriate departments.
- Coordinated appointment rescheduling via telephone to ensure patient satisfaction.
- Checked out patients after appointments and scheduled future visits to maintain continuity of care.
- Supported staff members by providing assistance during busy periods to enhance teamwork.
- Performed general office duties including scanning, faxing, and mailing documents.
Remote Evaluation and Management Certified Coder
The Coding Network
Beverly Hills, California
12.2017 - 02.2021
- Assigned ICD-10 and CPT codes for evaluation and management services performed by orthopedic physicians using electronic health records.
- Analyzed medical records to enhance coding accuracy and billing procedures.
- Reviewed and updated coding guidelines to align with industry standards.
- Collaborated with healthcare professionals to resolve documentation and coding inquiries.
Billing Coordinator /Certified Medical Coder
Spine & Scoliosis Surgery Inc.
North Kansas City, Missouri
04.2005 - 10.2020
- Assigned ICD-10 and CPT codes for evaluation management services and surgical procedures performed by three spine surgeons using electronic health records.
- Ensured billing accuracy and compliance through expert coding practices.
- Posted daily charges and payments to enhance financial reporting accuracy.
- Verified patient benefits and eligibility prior to appointments to improve efficiency.
- Oversaw accounts receivable, diligently tracking outstanding payments.
- Responded promptly to patient billing inquiries, maintaining high satisfaction levels.
- Facilitated copay collection from patients during check-in process.
Education
Certified Medical Coder/Biller - Healthcare
Concorde Career Institute
Kansas City, MO05-2005
High School Diploma -
Fort Osage High School
Independence, MO05-1994
Skills
- Electronic health records management
- Claims management knowledge
- Revenue cycle oversight
- Medical terminology
- Proficient in typing
- Computer applications proficiency
- Detail orientation
- Multi-tasking abilities
- Team collaboration skills
- Quality-focused team player
- Accounts payable management
- Medical terminology
- Orthopedic and spine coding expertise
Timeline
Medical Scribe
NKC Health Neurology
07.2023 - Current
Patient Service Representative
NKC Health Neurology
10.2020 - 07.2022
Remote Evaluation and Management Certified Coder
The Coding Network
12.2017 - 02.2021
Billing Coordinator /Certified Medical Coder
Spine & Scoliosis Surgery Inc.
04.2005 - 10.2020
Certified Medical Coder/Biller - Healthcare
Concorde Career Institute
High School Diploma -
Fort Osage High School