JEANETTE RAMIREZ
Fresno,CA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
18
18
years of professional experience
Work History
Stylist
Sports Clips
02.2023 - 11.2023
- Built long-term relationships with clients to promote brand reputation and secure continued business
- Demonstrated advanced skills in cutting and styling hair for a variety of clients
- Consistently maintained cleanliness of salon equipment and supplies throughout shift.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded Closing and Opening operations including depositing cash to the bank.
Operations Manager
Raising Canes
05.2021 - 08.2022
- Assisted in the opening of all Central Valley Restaurant
- Assisted in the Grand Opening of the 'Busiest World Record Restaurant' in Oakland, CA
- Managed team of 110 employees with consistent record of accomplishment in achieving operational goals
- Supervised daily operations by recommending improvements, noting areas for concern and rewarding exceptional results.
General Manager
Rubio's Coastal Grill
07.2017 - 04.2021
- Increased store ranking from 13th place to 5th in the Southern Region in a period less than a year
- Reduced employee turn-over from 38.5% to 30% holding the lowest turnover district in the company
- Review financial statement, sales or activity reports, or other performance data measure productivity, goals achievement to identify areas needing cost reduction
- Prepare staff work schedules and assign duties.
Training Store General Manager
Carl's Jr
05.2006 - 06.2017
- Assisted in the opening of over 15 restaurant internationally including USA, Canada, Australia and Mexico
- Ran efficient and profitable 5 restaurant while training plus 20 managers per year
- Trained Junior Managers in company standards and operations management requirements
- Maintained impeccable standards of training
- Increased customer satisfaction surveys and mystery shoppers scores from low 70% - high 90%
- Conducted weekly meetings with staff to review performance standards and identify areas of improvement.
Beauty Salon Assisted Manager
Magic Cuts
- 03.2013
- Monitored salon supplies and equipment, ordering new stock as needed
- Maintained a clean and organized work environment for staff and customers
- Demonstrated knowledge of salon services, products and industry trends to ensure customer satisfaction
- Managed daily operations including scheduling, payroll processing, bookkeeping, inventory management and customer service
- Performed accounting duties, such as recording daily cash flow, preparing bank deposits, and generating financial statements.
Education
Diploma in Barbering Candidate -
Milan Institute
Clovis, CA02.2024
Diploma in Cosmetology -
Cosmetica Latina
04.2013
Associate in Arts (A.A.) in Cosmetology Business -
Alejandro Loccoco
Guadalajara, MX09.2010
Skills
- Budget Administration
- Employee Performance
- Team Leadership
- Staff Development
- Inventory Management
Timeline
Stylist
Sports Clips
02.2023 - 11.2023
Operations Manager
Raising Canes
05.2021 - 08.2022
General Manager
Rubio's Coastal Grill
07.2017 - 04.2021
Training Store General Manager
Carl's Jr
05.2006 - 06.2017
Beauty Salon Assisted Manager
Magic Cuts
- 03.2013
Diploma in Barbering Candidate -
Milan Institute
Diploma in Cosmetology -
Cosmetica Latina
Associate in Arts (A.A.) in Cosmetology Business -
Alejandro Loccoco