Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeanette Rivas

Hartford

Summary

Dynamic and results-driven professional with experience as a Medical Assistant at Feet First Foot Care Specialist, excelling in patient scheduling and HIPAA compliance. Proven track record in enhancing customer satisfaction and driving sales growth as a Sales Manager at Ct Wireless, leveraging strong customer service and clinical documentation skills to foster lasting relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Feet First Foot Care Specialst
03.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Sales Manager

Ct Wireless
11.2013 - 06.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

No Degree - Medical Billing And Coding

American Institute
West Hartford, CT
10-2023

High School Diploma -

Corozal High School
Puerto Rico
05-2012

Medical Assistant - Medical Assistant

Sawyer School
Hartford, CT
10-2004

No Degree - CNA

Benjamin Health Care
Boston, MA
06-1998

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Clinical documentation
  • Phlebotomy
  • Procedure assistance

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

Feet First Foot Care Specialst
03.2023 - Current

Sales Manager

Ct Wireless
11.2013 - 06.2022

No Degree - Medical Billing And Coding

American Institute

High School Diploma -

Corozal High School

Medical Assistant - Medical Assistant

Sawyer School

No Degree - CNA

Benjamin Health Care

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