Jeanette Valchar
Summary
Experienced in providing patient care services, including medication administration and monitoring vital signs, within a healthcare setting. Collaborated with interdisciplinary teams to enhance patient intake processes and ensure compliance with safety regulations. Demonstrated proficiency in managing inventory levels of medical supplies, contributing to uninterrupted patient care services. Engaged in training new staff on procedures and best practices, fostering a knowledgeable team environment.
Overview
7
7
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Medical Arts Pharmacy
Kerrville
07.2019 - 07.2025
- Assisted pharmacists in accurately filling prescriptions, ensuring compliance with safety regulations and improving workflow efficiency.
- Managed inventory levels by organizing and restocking medications, which minimized shortages and streamlined operations.
- Provided exceptional customer service by addressing patient inquiries and resolving issues, enhancing overall patient satisfaction.
- Maintained cleanliness and organization of the pharmacy, contributing to a safe and efficient working environment.
- Trained new pharmacy staff on procedures and best practices, fostering a knowledgeable and effective team.
- Collaborated with healthcare professionals to ensure accurate medication management, supporting improved patient care outcomes.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Prepared prescription transfers to other pharmacies.
Medicine Technician
River Point of kerrville
Kerrville
04.2021 - 01.2022
- Assisted in patient care by preparing and administering medications, enhancing patient comfort and satisfaction.
- Collaborated with healthcare professionals to streamline patient intake processes, improving overall workflow and service delivery.
- Monitored inventory levels of medical supplies, ensuring timely restocking to support uninterrupted patient care services.
- Prepared patient-specific medications according to physician orders and protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Engaged in cross-departmental initiatives to enhance communication and teamwork, contributing to a cohesive healthcare environment.
- Ensured compliance with federal laws governing narcotics storage, record keeping practices.
- Maintained records of controlled substances per state regulations and DEA requirements.
- Monitored medication expiration dates and removed outdated items from shelves.
- Verified accuracy of prescription information prior to dispensing or administration of drugs.
- Performed pharmacy inventory management, including ordering, receiving and stocking medications.
- Maintained a clean work environment that meets safety guidelines set by regulatory agencies.
- Responded promptly to emergency calls from nursing units regarding medication availability.
- Managed workflow processes for the efficient filling of prescriptions in a timely manner.
- Collaborated with other healthcare professionals regarding patient care plans.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Obtained, recorded and reported patient vital signs for medication administration.
- Monitored patient vital signs and responded to emergencies as needed.
Caregiver
Home Instead
Boerne
05.2018 - 10.2018
- Provided compassionate care to clients by assisting with daily living activities, enhancing their quality of life.
- Developed individualized care plans by closely collaborating with family members and healthcare professionals, ensuring comprehensive support.
- Monitored and documented clients' health conditions, promptly reporting changes to appropriate healthcare personnel for timely interventions.
- Maintained a clean and safe living environment by following hygiene protocols and ensuring compliance with safety standards.
- Assisted clients with mobility and transportation, promoting independence and improving their overall well-being.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
Timber Academy
College Station , TX Skills
- Patient care
- Medication administration
- Medication safety
- Inventory management
- Prescription verification
- Compliance adherence
- EHR systems
- Client communication
- Team collaboration
- Controlled substances management
- Patient documentation
- Workflow optimization
- Training and mentorship
- Customer service
- Patient intake processes
- Medication dispensing
- FDA and HIPAA compliance
- Ordering and stocking medications
- Updating medication histories
- Drug inventory management
- HIPAA
- Pharmacy operations
- Drug storage procedures
- Receiving incoming supplies
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Certified Pharmacy Technician
Timeline
Medicine Technician
River Point of kerrville
04.2021 - 01.2022
Pharmacy Technician
Medical Arts Pharmacy
07.2019 - 07.2025
Caregiver
Home Instead
05.2018 - 10.2018
Timber Academy