Jeanette Velasquez
San Gabriel,CA
Summary
Friendly and well organized with excellent interpersonal skills and positive, engaging approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Med Spa
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
Sales Associates
Ulta Beauty
05.2022 - 08.2024
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Diploma -
Gabrielino High School
San Gabriel 06.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Appointment scheduling
- Professional demeanor
- Calendar management
- Documentation and reporting
- Bookkeeping
- Information protection
- Front desk operations
- Phone etiquette
- Attention to detail
- Punctual and reliable
Certification
Bls
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Med Spa
09.2024 - Current
Sales Associates
Ulta Beauty
05.2022 - 08.2024
Diploma -
Gabrielino High School