Jean Evens Joseph
12655 NE 1st Aveneue,FL
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Competent Telecommunications Technician bringing [Number] years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
10
10
years of professional experience
Work History
Wire Technician
Comcast
10.2018 - 09.2023
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Ensured safe working conditions by strictly adhering to company guidelines and safety protocols during all installations and repairs.
- Responded to service requests during and after business hours.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed wiring, cabling and networking hardware on customer premises.
Premises Technician
ATT
07.2013 - 05.2023
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Education
Associate of Arts - Computer Engineering Technology
Florida Career College - Miami
Miami, FL06.2013
Skills
- Network Configuration
- Soldering
- Wire Splicing
- Schematic Interpretation
- Hand-Tool Proficiency
- Component Installation
Languages
English
Full Professional
Spanish
Full Professional
creole
Native or Bilingual
french
Native or Bilingual
Timeline
Wire Technician
Comcast
10.2018 - 09.2023
Premises Technician
ATT
07.2013 - 05.2023
Associate of Arts - Computer Engineering Technology
Florida Career College - Miami