Jean Gabriel Christopher Cadet
Elizabeth,NJ
Summary
Highly motivated and versatile professional with a strong background in customer service, logistics, and retail management. Proven track record of enhancing team performance and operational efficiency through effective leadership and strategic planning. Possesses diverse technical and interpersonal skills, including proficiency in Microsoft Office, cybersecurity, and heavy lifting. Fluent in both English and Haitian Creole, with exceptional abilities in training and supervising staff to achieve high levels of productivity and customer satisfaction. Currently pursuing a Bachelor's degree in Computer Science to further develop technical expertise and drive career growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ramp Service Agent
Dnata-Newark, NJ
03.2024 - Current
- Collaborated with crew on gates to ensure timely departure of flights and bags
- Searched aircraft in and out for potential dangers and secure aircraft
- Provided necessary ground services for loading, unloading, cleaning, and general servicing
- Operated ground support equipment, serviced aircraft lavatory and water systems
- Managed aircraft weight and balance loading instructions and hazardous material identification
- Ensured aircraft cleanliness and prepared for passenger safety and comfort.
Team Lead/Supervisor
Walmart-Linden, NJ
04.2023 - Current
- Spearheaded customer service excellence at self-checkout stations
- Implemented strategies and training programs to enhance team performance and operational efficiency
- Significantly reduced checkout times and improved customer feedback scores
- Fostered a collaborative and high-performing team environment.
Package Handler
FedEx-Newark, NJ
04.2024 - 06.2024
- Organized and loaded delivery trucks, provided excellent customer contact skills
- Managed continual lifting, lowering, and sliding of packages weighing between 35-50lbs
- Trained team members in proper product handling and safety procedures.
Amazon Fulfillment Associate
Amazon Warehouse-Staten Island, NY
10.2023 - 02.2024
- Partnered with Product Managers on market strategies, product profitability, and investment allocations
- Collected, analyzed, and managed quantitative data to lead business improvements and cost reductions
- Developed tools and reporting to track performance of new business initiatives.
Coordinator/Supervisor
Marshalls-Elizabeth, NJ
01.2023 - 04.2023
- Supervised cashiers and assisted customers in resolving inquiries or issues
- Implemented efficient procedures to streamline checkout processes and enhance customer satisfaction.
Sales Associate/Cashier
Marshalls-Elizabeth, NJ
07.2022 - 01.2023
- Assisted customers with questions, concerns, and item purchases
- Performed general store upkeep, including cleaning, organizing shelves, and restocking items.
Education
Bachelor's degree - Computer Science
New Jersey Institute of Technology
Newark, NJHigh school diploma -
John E Dwyer Tech Academy
Elizabeth, NJ06.2023
Skills
- Retail sales
- Customer service
- POS
- Microsoft Word
- Cash Handling
- Time Management
- Cashiering
- Math
- Cybersecurity
- Food service
- Sales
- Cash register
- Cash handling
- Guest services
- Supervising experience
- Management
- English
- Computer skills
- Driving
- Leadership
- Heavy lifting
- Marketing
- Microsoft Excel
- Organizational skills
- ADP
- Human resources
Certification
- Driver's License, 07/01/21, 07/01/26
- NYC CYBERSECURITY PROGRAM, 01/01/23, Present
- SORA Security Certification, 07/01/24, 07/01/26
- TWIC Card, 08/01/24, 09/01/29
- EWR SIDA Badge, 03/01/24, 03/01/25
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Authorized to work in the US for any employer
Timeline
Package Handler
FedEx-Newark, NJ
04.2024 - 06.2024
Ramp Service Agent
Dnata-Newark, NJ
03.2024 - Current
Amazon Fulfillment Associate
Amazon Warehouse-Staten Island, NY
10.2023 - 02.2024
Team Lead/Supervisor
Walmart-Linden, NJ
04.2023 - Current
Coordinator/Supervisor
Marshalls-Elizabeth, NJ
01.2023 - 04.2023
Sales Associate/Cashier
Marshalls-Elizabeth, NJ
07.2022 - 01.2023
Bachelor's degree - Computer Science
New Jersey Institute of Technology
High school diploma -
John E Dwyer Tech Academy
- Driver's License, 07/01/21, 07/01/26
- NYC CYBERSECURITY PROGRAM, 01/01/23, Present
- SORA Security Certification, 07/01/24, 07/01/26
- TWIC Card, 08/01/24, 09/01/29
- EWR SIDA Badge, 03/01/24, 03/01/25
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