Jean Gamael Dieudonne
Lehigh Acres,FL
Summary
Dynamic professional with extensive experience at Aced Auto Accessories, excelling in customer service and administrative support. Proven track record in enhancing client satisfaction and driving sales through effective communication and active listening. Adept at resolving issues and promoting products, consistently contributing to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Remote Assistant
Aced Auto Accessories
07.2023 - Current
- Assisted team members with daily administrative tasks to ensure smooth operations.
- Organized files and documents, improving office efficiency.
- Improved client satisfaction by addressing inquiries and resolving issues promptly.
- Drafted correspondence and reports to maintain clear communication within the team.
Gps Fleet System Customer Care
Aced Auto Accessories
04.2022 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Representative
Aced Auto Accessories
01.2021 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
No Degree - Business Administration And Management
State University of Haiti /INAGHEI
131,Avenue Christophe,Port-au-Prince,Haiti06-2019
Skills
- Administrative support
- Customer service
- Product and service knowledge
- Sales closing
- Client service
- Active listening
- Complaint handling
- Order processing
- Product sales
- Retail store support
- Product promotion
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Elementary
Haitian Creole
Native or Bilingual
Timeline
Remote Assistant
Aced Auto Accessories
07.2023 - Current
Gps Fleet System Customer Care
Aced Auto Accessories
04.2022 - 06.2023
Sales Representative
Aced Auto Accessories
01.2021 - 04.2022
No Degree - Business Administration And Management
State University of Haiti /INAGHEI
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