Summary
Work History
Education
Skills
Languages
Timeline
Generic

JEAN GASNER JORIPHAT

Pompano Beach,FL

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Work History

Customer Service Representative

Burger King
Fort Lauderdale, FL
01.2025 - Current
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Prepared diverse selections of hot and cold foods following standardized recipes and presentation standards.
  • Managed food preparation schedules to ensure timely availability of products.
  • Peeled, chopped and sliced produce for use in cold and cooked items.
  • Packaged, labeled, and displayed prepared foods for sale, ensuring visual appeal.
  • Processed returns quickly while ensuring accuracy of refunds issued.
  • Operated cash registers to process customer transactions accurately and efficiently.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Maintained a clean, organized work area to ensure customer satisfaction.

Education

High School Diploma -

LYCEE DE PETION VILLE
HAITI
06-2008

Skills

  • Scheduling
  • Account updating
  • Complaint resolution
  • Sales expertise
  • Call center experience
  • Documentation
  • Clerical support
  • Customer relations
  • Multi-task management
  • Problem resolution
  • Problem-solving

Languages

Spanish
Professional

Timeline

Customer Service Representative

Burger King
01.2025 - Current

High School Diploma -

LYCEE DE PETION VILLE
JEAN GASNER JORIPHAT