
Accomplished Manager of Business Development and Sales at RW Canine Retreat, LLC, with a decade of expertise in enhancing operational efficiency and client satisfaction. Excelled in dog obedience training, mastering Quickbooks online for financial management, and fostering robust client relationships. Demonstrated exceptional leadership and customer service skills, significantly contributing to the company's growth.
10 years ago I was hired as the boarding manager. I started assisting with obedience training and became the head trainer 4 years ago. Duties include training dogs from puppy classes, basic obedience, intermediate obedience and public training with advance obedience. At the end of the designated training period, I teach clients their dogs new commands and assist them with their dogs transition home.
Also during this time, I’ve been the business manager. Duties include payroll, hr, employee scheduling, sales, and customer service. I have built personal relationships with the clients over the years.
I use Mac computer daily for daily operations, scheduling and client communications
I am proficient with Quickbooks online
I am proficient with using Google suite daily and frequent use of Microsoft office
I am proficient with using Pawloyalty dog boarding system