Jeanie Cobb
North Las Vegas,NV
Summary
Dynamic Human Resources Senior Specialist at Amazon Corporate with expertise in employee relations investigations and compliance oversight. Proven track record in optimizing operational efficiencies and enhancing resource allocation. Skilled in FMLA and ADA regulations, leveraging strong analytical abilities to drive strategic decision-making and improve organizational outcomes.
Overview
25
25
years of professional experience
Work History
HUMAN RESOURCES SR SPECIALST
AMAZON CORPORATE
06.2021 - Current
- Managed a team of Ethics and Executive Escalations Investigators.
- Directed teams in implementing process enhancements and optimizing operational efficiencies while mitigating risk opportunities for organization.
- Interpreted data trends to shape strategic decision-making and enhance resource allocation.
- Coordinated with stakeholders on technical upgrades designed to boost customer experience.
- Coordinated and monitored project progress to guarantee timely completion.
- Analyzed and refined final escalation summaries for Directors and SVPs.
- Conducted investigations into executive escalations regarding ADA, FMLA, Fraud, and employee relations for Legal, Ethics, CEO, and Executive Chair.
- Presented written summaries of investigation findings, including root cause analysis and corrective actions.
- Offered specialized knowledge on statutory leave and work-related LOA compliance
- Conducted thorough investigations into complex cases across various departments.
WORKFORCE MANAGEMENT ASSISTANT
AMAZON CORPORATE
03.2020 - 06.2021
- Case management specialist.
- Human Resources Generalist.
- Execute 150-200 daily tasks supporting partners in Leave of Absence, Accommodations, and Workforce Management.
- Verified submission of absence claims and accommodation requests using Employee Self-Service for internal customers.
- Distribute LOA cases, STD claims, and Accommodations among designated Case Managers, Accommodation consultants, and Triage Specialists.
- Review the termination and STD benefits report, processing corrections, and case closures.
- Analyze various reports verifying correctness, activating claims when warranted
- Conducted comprehensive data analysis to identify trends and insights.
- Performed case studies to analyze performance metrics and outcomes.
- Exercises solid judgment and escalates when necessary.
Senior Supply Chain Specialist
PEPSICO
10.2012 - 08.2019
- Executed HR Business Partner responsibilities and generalist tasks for the location.
- Authorized and executed payroll processing and corrections.
- Assist employees with leave of absence, STD, FMLA, and workers' compensation claims.
- Conduct on-site orientation, training, and development.
- Executed disciplinary actions and terminations
- Manage interactions with cross-functional teams undertaking investigations for HR and WC regional administrator.
- Streamlined recruitment efforts by implementing effective interviewing techniques.
- Managed hiring processes to ensure alignment with organizational needs.
Oversaw onboarding activities for smooth transitions of new employees. - Designed comprehensive training initiatives to foster professional development.
- Led recruitment initiatives for Disability and Beyond, Wounded Warriors, US Vets, and Nevada Vocational Rehabilitation.
- Collaborated with organizations to align candidate skills with job requirements.
- Implemented outreach campaigns to strengthen engagement with potential recruits.
- Arranged workshops focused on enhancing client knowledge of employment options.
- Evaluated recruitment activities to uphold compliance with industry standards.
- Established connections with community groups to bolster recruitment efforts.
Supported candidates throughout application processes and interview readiness.
SR. OPERATIONS MANAGER
VALLEY TRANSPORTATION, INC
06.2000 - 12.2011
- Directed successful fast-paced work environment involving customer service, drivers, dispatchers, and administration teams.
- Represented the company at various industry conferences and meetings.
- Exhibited outstanding verbal and written communication skills with partners and customers.
- Oversaw HR Generalist operations, resulting in improved individual and team performance.
- Directed daily operations, promoting efficiency across all business units.
- Engaged with Carrier Partner agents to strengthen logistical frameworks.
- Supervised interactions with 3PL carriers, ensuring reliability and compliance.
- Addressed customer concerns swiftly, enhancing overall service experience.
Partnered with suppliers to uphold quality standards and timely deliveries. - Oversaw and sustained Transportation Security Administration (TSA) training while ensuring compliance
- Administered adherence to state and federal safety and security policies for DOT (Department of Transportation).
- Coordinated team schedules to optimize resource allocation and operational efficiency.
- Implemented safety protocols to enhance workplace safety and regulatory compliance.
- Trained staff on company policies, procedures, and best practices in operations management.
- Developed process improvements to streamline workflows within the organization.
Education
MBA - ORGANIZATIONAL MANAGEMENT- HUMAN RESOURCE SPECIALIZATON
THE UNIVERSITY OF ARIZONA
02-2022
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
UNIVERSITY OF ARIZONA
08-2020
Skills
- Microsoft Office Suite
- Time management software
- Human resources systems
- Customer relationship management
- Cloud-based document collaboration
- Project management tools
- Family and Medical Leave Act (FMLA)
- Americans with Disabilities Act (ADA)
- Equal Employment Opportunity Commission (EEOC)
- Workers' compensation (WC)
- Performance management
- Employment law expertise
- Employee relations investigations
- Benefits administration strategies
- Supply chain management
- Audit and compliance oversight
- Legal investigation support
Timeline
HUMAN RESOURCES SR SPECIALST
AMAZON CORPORATE
06.2021 - Current
WORKFORCE MANAGEMENT ASSISTANT
AMAZON CORPORATE
03.2020 - 06.2021
Senior Supply Chain Specialist
PEPSICO
10.2012 - 08.2019
SR. OPERATIONS MANAGER
VALLEY TRANSPORTATION, INC
06.2000 - 12.2011
MBA - ORGANIZATIONAL MANAGEMENT- HUMAN RESOURCE SPECIALIZATON
THE UNIVERSITY OF ARIZONA
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
UNIVERSITY OF ARIZONA