Jeanie Mask

• Coordinated scheduling for medical staff, enhancing departmental efficiency and patient flow.
• Managed patient records using electronic health record systems, ensuring data accuracy and compliance.
• Assisted in the preparation of reports and presentations for management, improving communication clarity.
• Supported billing processes by verifying insurance information, contributing to accurate revenue cycle management.

Managed payment processing, ensuring accuracy and efficiency.

Facilitated customer connections to water services.

Handled incoming calls across multiple lines to facilitate customer inquiries and support operations.

• Coordinated patient scheduling and managed appointment logistics to enhance office efficiency.
• Streamlined communication between healthcare providers and patients, ensuring clarity in information dissemination.
• Implemented electronic health record (EHR) systems, improving data accuracy and accessibility for clinical staff.
• Trained new staff on front office procedures, promoting consistency in patient interactions and administrative tasks.
• Reviewed and confirmed insurance information to maintain operational integrity and support client needs.