Jeanie Walsh

Jewelry and Luxury Goods Buying Expert, responsible day to day operations including sourcing, selecting, and purchasing high-end jewelry and luxury goods that align with the company. Expert in precious metals, consumer behavior, and product knowledge that were essential in driving sales and enhancing our product portfolio.

• Led comprehensive training sessions to enhance knowledge of trending products and brands.
• Assisted in achieving brand goals through effective training and marketing initiatives. Supported team members in understanding brand strategies and objectives. Contributed to the development of marketing materials to enhance brand visibility.

• Represented and promoted the brand at various events, trade shows, and activations
• Engaged with consumers to create positive brand experiences and build brand loyalty
• Educated consumers about product features, benefits, and usage through effective communication techniques
• Demonstrated product knowledge and provided recommendations based on customer needs
• Distributed promotional materials such as samples, brochures, or coupons to increase brand awareness
• Maintained a professional appearance and demeanor while representing the brand in public settings

• Monitor incident reports and ensure proper follow-up and documentation
• Ensure compliance with all site policies, procedures, and legal regulations
• Manage shift scheduling, breaks, and coverage
• Maintain a professional presence while representing the company and enforcing site policies
• Upselling storage units and meeting monthly sales goals

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
• Monitored inventory levels and coordinated with suppliers to ensure timely replenishment of stock
• Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
• Led production and event coordination for Sennheiser, managing end-to-end logistics and brand presentation across multiple activations and product showcases.

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
• Provided exceptional customer service by assisting customers in finding the perfect clothing items and accessories
• Built strong relationships with customers, resulting in a high rate of repeat business and positive word-of-mouth referrals
• Assisted in visual merchandising efforts by arranging products according to brand guidelines and seasonal themes

• Assisted in the management of daily operations, ensuring smooth and efficient workflow
• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
• Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
• Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
• Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members