Summary
Work History
Education
Skills
Timeline

Jeanine Clark

Fairfield By Marriott
LOUISVILLE,KY

Summary

Dedicated Front Desk Agent with proven expertise in customer service, cash handling, and problem-solving. Committed to ensuring guest satisfaction and optimizing experiences.

Work History

Front Desk Agent

6 Months
Fairfield By Marriott | 10.2024 - 04.2025
  • Managed reservations using property management software, optimizing occupancy rates and enhancing guest satisfaction.
  • Assisted guests with check-in and check-out processes, ensuring a smooth arrival and departure experience.
  • Responded to guest inquiries promptly, providing accurate information about hotel services and local attractions.
  • Collaborated with housekeeping to ensure timely room readiness, maintaining high cleanliness standards for guest accommodations.
  • Handled guest complaints effectively, demonstrating problem-solving skills to ensure customer satisfaction and loyalty.

Education

High School Diploma

Southern High Scool | Louisville, KY | 06-1988

Skills

Reservation management
Customer service
Customer assistance
Payment processing
Credit and cash payments
Problem resolution
Time management

Timeline

Front Desk Agent

Fairfield By Marriott
10.2024 - 04.2025Read More

Southern High Scool

High School Diploma
Read More
Jeanine Clark