Jeanisa Shackelford
Poteau,OK
Summary
Proven leader and quick learner, adept in detection software monitoring and maintaining integrity. At Choctaw Nation Travel Plaza, enhanced surveillance efficiency and compliance. As Store Manager at Hibbett Sporting Goods, excelled in inventory and team management, ensuring high customer satisfaction. Skilled in multitasking and fostering trust, I bring valuable insights and a proactive approach to every task.
Overview
12
12
years of professional experience
Work History
Surveillance Operator
Choctaw Nation Travel Plaza
04.2021 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
Store Manager
Hibbett Sporting Goods
08.2012 - 04.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Science - Criminal Justice
Carl Albert State College
Poteau, OK05-2012
Skills
- Quick learner
- Patience and concentration
- Integrity and trustworthiness
- Detection software monitoring
Timeline
Surveillance Operator
Choctaw Nation Travel Plaza
04.2021 - Current
Store Manager
Hibbett Sporting Goods
08.2012 - 04.2021
Associate of Science - Criminal Justice
Carl Albert State College
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