Jean Jorge Melecio-Báez
San Juan
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Eager to work and grow within the job environment.
Overview
1
1
year of professional experience
Work History
Volunteer
Calvary Chapel Of Puerto Rico
Los Jardines Shopping Center, Guaynabo
12.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Customer Service Associate
Latin America Subs
Los Jardines Shopping Center, Guaynabo
07.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
High School Diploma -
05.2024
Skills
- Customer Service and Assistance
- Preparation of Demonstrations
- Safety Regulations
- Quality Assurance
Fully Bilingual, English and Spanish
I am fluent reading,writing and speaking both English and Spanish.
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Customer Service Associate - Latin America Subs
07.2023 - 02.2024
Volunteer - Calvary Chapel Of Puerto Rico
12.2022 - Current
Centro Educativo Superior Vocacional - High School Diploma,