Jean Mary Kesner
Miami,FL
Summary
A highly organized, dependable, and detail-oriented professional seeking to apply my knowledge and experience toward the success of a company. Problem-solver dedicated to streamlining operations and helping any company to achieve its goals of excellence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Archivist
Ambassy Of Haiti In Argentina
03.2021 - 03.2023
- Managed acquisition process for new collections, assessing relevance and value to the institution''s mission.
- Contributed subject matter expertise during strategic planning processes, helping to shape long-term goals for the institution''s archives program.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Researched and recorded origins, provenance, and historical significance of archival materials.
Assistant Advisor to the Customer Service Department
Embassy Of Haiti in Argentina
04.2021 - 03.2023
- Planned, developed, and implemented strategies to convey information to key decision-makers
- Coordinated work or project dedicated to raising awareness of need, applying significant project and team leadership to enhance success
- Developed a loyal and highly satisfied customer base by proactively managing team customer service strategies
- Developed strategies to increase sales and drive profits
- Advised on organizational structure and human resource management to promote efficient business operations
- Built and maintained relationships with clients to provide ongoing support
- Produced detailed reports outlining key issues and proposed solutions.
Education
Bachelor of Political Science -
Universidad Nacional De Rosario
Rosario, Argentina09.2021
Skills
- Customer Loyalty
- Interdepartmental Collaboration
- Preparing Proposals
- Solution Planning
- Rewards Programs
- Microsoft Office
- Attention to detail
- Supplier Liaison
- Confidential Records Management
- Productivity Standards
- Service Quality Improvement
- Conflict Resolution
- Database Maintenance
- System Analysis
- Historical knowledge
Certification
- Certificate in Strategic Planning to lead the market, Federación Gremial del Comercio e Industria, Rosario, Argentina, 2017
- Certificate in Administrative Computing, Provincial Training Center No. 2, Rosario, Argentina, 2014
Outstanding Achievement
Wrote a 128-page book in Spanish titled Migración Haitiana en Rosario: Expectativa vs Realidad. In English: Haitian Migration in Rosario: Expectation vs Reality in Rosario.
Volunteer Experience
- Junior Chamber International (JCI), Rosario, Argentina, 11/2016, Present, JCI in the Outstanding Young Persons (TYOP) program, Volunteered as Program Director in 2018 and 2022, Recognized ten people annually between the ages of 18 and 40 who stand out for their excellence in their fields of work, for their personal achievements, for their professional community work, and for their contribution to Argentine society.
- Secretary Council for Interdisciplinary Economic and Political Studies (CEIEP), Rosario, Argentina, 2020, 2021, Provided document management for the association, Organized assemblies and board meetings, Gave annual reports and certified social agreements in charge of policy and procedures for public administrations
- Institute for Business Development in Argentina, Rosario, Argentina, March 2021, Jul 2021, Investigated the border intelligence system in Argentina
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Full Professional
Timeline
Assistant Advisor to the Customer Service Department
Embassy Of Haiti in Argentina
04.2021 - 03.2023
Archivist
Ambassy Of Haiti In Argentina
03.2021 - 03.2023
Bachelor of Political Science -
Universidad Nacional De Rosario
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